Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 284-25-7531066-DMUT
- Employer
- Birmingham Women's and Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Birmingham Womens Hospital Nhs Trust
- Town
- Birmingham
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 15/12/2025 23:59
Employer heading
Team Administrator - EpIQ
Band 3
Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.
Job overview
An exciting opportunity has arisen in the West Midlands Regional Genetics Laboratory (WMRGL) in Birmingham, to join our busy admin team.
The West Midland Regional Genetics Laboratory is the designated Genomic Laboratory Hub working with the Genomic Local Laboratory Network (GLLN) for the Wessex, Oxford and West Midlands Genomics Consortium (WWMGC) to create a world class Genomics Laboratory service.
The GLHs will be an integral part of the national Genomic Medicine Service providing state of the art, high quality genomic analysis to patients with rare disease and/or cancer. The pace of change is exponential, with Genomics being placed at the heart of the future NHS. Our workforce will be fundamental to the successful delivery of this ambitious and high profile service.
This post is primarily office based but you may be required to occasionally work in the laboratory.
If you have experience within the NHS of Microsoft Office packages and databases, of providing administration support to a clinical team, have excellent verbal and written skills, the ability to prioritise and work under pressure and are a conscientious team worker, then we would like to hear from you.
Main duties of the job
The post holder will provide administration support to the EpIQ hub within the Genetics Laboratory and will provide administration support for the Whole Genome Sequencing referral process. This will require dealing with complex referral information and a variety of databases.
The post holder will be expected to consistently monitor and track all referrals in and out of the service to ensure that they are appropriately directed.
The post holder will need to be able to communicate clearly and concisely with clinicial colleagues, using the departmental email accounts, to ensure the effective management of referrals and patient information.
The post holder will be required to provide high quality administrative support to the clinical scientists as and when required and provide training to other members of the admin team to ensure appropriate cover is provided during periods of leave
The post holder will need to ensure electronic and paper based departmental records are maintained accurately ensuring that documentation is easily accessible and archived appropriately.
Working for our organisation
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
For further information about the post please contact 0121 335 8036
Person specification
Qualifications
Essential criteria
- NVQ level 3 in Business Administration (or equivalent) or willingness to work towards, or relevant experience
Desirable criteria
- RSA word processing level II & CLAIT or equivalent experience
- Knowledge of medical terminology
Knowledge
Essential criteria
- Secretarial and administrative experience.
- Experience of working in a busy and demanding office environment
- Experience of working as part of a team
- Experience of working independently and using own initiative
- NHS experience and understanding of healthcare
- Maintaining good working relationships across a range of staff levels both internally and externally
- Experience of dealing with sensitive situations and information
Professional
Essential criteria
- Excellent level of verbal and written communication skills
- Able to manage difficult situations effectively. Empathetic approach to managing and resolving enquiries
- Able to prioritise own workload in a busy environment with good time management skills
- Ability to establish, maintain and review office systems to aid efficiency
- Able to use IT packages including Word, Excel, Outlook and PowerPoint Advanced keyboard skills
Personal Skills
Essential criteria
- A high degree of accuracy and attention to detail.
- Able to use judgement and initiative to provide information and support
- Able to work under pressure and meet targets
- Able to work with minimal supervision
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sasha Hopkins
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 0121 335 8036
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