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Job summary

Main area
Community Division
Grade
NHS AfC: Band 2
Contract
Permanent: Monday to Friday
Hours
Part time - 35 hours per week
Job ref
407-COMMUNITY-7118582
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Blakenall Village Centre
Town
Walsall
Salary
£24,169 Mileage
Salary period
Yearly
Closing
02/06/2025 23:59
Walsall Healthcare NHS Trust logo

Clerical Administrator

NHS AfC: Band 2

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 

 

Job overview

COMMUNITY RAPID RESPONSE 

An opportunity has arisen to join the Administration Team within the Community Rapid Response Team .  The Service is a nurse led service to avoid hospital admissions and support early discharge for patients whose care can be provided outside of the hospital.

We are looking to recruit an enthusiastic and motivated Clerical Administrator to assist in the smooth and seamless delivery of the Community Rapid Response  based at Blakenall Village Centre.

Duties will include supporting the team in its effective delivery to support the patients accessing all services in a patients own home.

35 hours, working across 5 days, Mon-Fri to support the 7-day services: with flexibility as and when service demands.

Successful applicants will be asked to apply for a Disclosure (criminal record check).

Walsall Healthcare NHS Trust is committed to operating flexible working practices wherever possible.

For informal discussion about the post please contact Debbie Watson,  Senior Matron, Rapid Response Team on 07971 588433.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

We are looking to recruit an enthusiastic and motivated Clerical Administrator to assist in the smooth and seamless delivery of the Community Rapid Response Team based at Blakenall Village Centre.

Duties will include supporting the team in its effective delivery to support the patients accessing all services based on site and in patients own home.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

As detailed in the job description

·         Educated to GCSE Grade C or above (or equivalent) in English and Maths

·         IT Qualification eg Microsoft Office, ECDL

·         NVQ Level 2 in administration (or equivalent)


Please refer to attached JD and PS for full role requirements

Person specification

Qualifications

Essential criteria
  • Educated to GCSE Grade C or above (or equivalent) in English and Maths
  • IT Qualification eg Microsoft Office, ECDL
  • NVQ Level 2 in administration (or equivalent)

Experience

Essential criteria
  • Proven use of MS Office (Word, Excel, PowerPoint, Access) and email/internet
  • Proven experience of working as part of a team in a busy office environment
  • Previous experience in a Healthcare setting

Skills and Knowledge

Essential criteria
  • Ability to work on own initiative independently and as part of a team
  • Good verbal and written communication skills
  • Ability to prioritise workload in order to meet deadlines
  • Advanced keyboard skills
  • Good level of IT and administration skills
  • Clear understanding of confidentiality and data protection issues
Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Watson
Job title
Senior Matron
Email address
[email protected]
Telephone number
07971588433
Additional information

For informal discussion about the post please contact Dawn Asbury : 07812745584

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