Job overview

The postholder will lead the delivery of and be responsible for, the strategic oversight, operational performance, and contract management of all Soft Facilities Management services including those delivered under the PFI contracts across the Stoke Mandeville, Amersham and Wycombe sites, together with the in-house service provision at our multiple Community locations. These include, but is not limited to, patient dining, domestic services, portering, catering, helpdesk, waste management, pest control and linen & laundry.

Main duties of the job

The postholder will work closely with the PFI providers and Trust stakeholders to manage and develop the delivery of high-quality, safe and efficient soft FM services across the Trust. The postholder will also deputise for the Director of PFI Service Delivery when required.

Develop and execute policies and strategies to ensure the alignment of all soft FM services with regulatory requirements and standards and will be responsible for ensuring the ongoing monitoring of these are regularly reviewed and amended as required. Following the contractual process of the PFI agreements if applicable.

The postholder will ensure services are delivered in line with contractual KPIs, quality standards, and statutory compliance using the performance monitoring regime contained within the contracts, whilst supporting patient safety, experience, and aligned with Trust objectives and values.

Be responsible for the service delivery of the in-house facilities teams that operate across the Trust community estate, including the provision of catering services and ensuring compliance with food hygiene standards and compiling auditable records for the services delivered.

Working for our organisation

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

 What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.  
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

 Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

 What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.