Job overview

We are seeking an exceptional Senior Operations Manager to join our Estates Senior Leadership Team at a transformative time. This vital role will help us achieve our vision of becoming the best Estates Team in the NHS,  delivering an outstanding service through our exceptional people.

About the Role

As Senior Operations Manager, you will lead and deliver world class operational services across our Trust's retained estate. Working closely with the Head of Estates Engineering and wider leadership team, you'll ensure the safe, resilient, and reliable operation of estate services that supports outstanding clinical care to our patients.

What We're Looking For

• Strong leadership skills with experience managing multi-disciplinary teams
• Proven track record in estates maintenance and compliance
• Experience with quality management systems and continuous improvement
• Excellent stakeholder management and communication abilities

This role offers an exceptional opportunity to join a forward-thinking estates team and make a real difference to healthcare environments. You'll be supported in your development whilst contributing to our vision of becoming the leading healthcare estates team in the NHS.

Interested candidates are strongly encouraged to contact Matt Taylor, Director of Estates, on [email protected] to discuss the role and better understand our vision for the estates team.

Main duties of the job

Key Responsibilities

• Lead and mentor a multi-disciplinary team of approximately 40 staff, including electricians, plumbers, carpenters, maintenance technicians and operations managers.
• Develop and implement the Operational Estates Strategy and Estates Integrated Management System (IMS).
• Manage substantial operational and maintenance budgets, ensuring cost-effective service delivery.
• Oversee day-to-day maintenance activities and coordinate emergency response capabilities.
• Foster a culture of excellence in customer service and continuous team development.
• Ensure compliance with NHS standards, health and safety regulations and quality management systems.
• Build and maintain strong relationships with key stakeholders across the organisation.
• Lead incident investigations and implement preventative measures to minimise service disruptions.
• Develop and monitor performance metrics, KPIs and service level agreements.
• Drive innovation and continuous improvement initiatives across estates operations.

Working for our organisation

 Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. 

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.