Job overview

We are seeking an exceptional and visible Matron for the Emergency Department (ED) to lead one of the most dynamic and high-impact clinical areas within our Trust.

This is a pivotal leadership role at the front door of the hospital, where your influence will directly shape patient experience, safety, flow and outcomes. You will lead from the front, providing strong clinical and operational leadership in a fast-paced, high-pressure environment.

As ED Matron, you will be highly visible, accessible and credible, supporting staff, patients and families while driving standards, performance and continuous improvement.

This is an opportunity to take on a senior leadership role where you can make a real difference every day, working alongside an ambitious team committed to delivering high-quality urgent and emergency care.

Why join us?

• A critical leadership role at the heart of urgent and emergency care
• Opportunity to shape patient flow, safety and experience at scale
• Strong executive and divisional support for improvement and innovation
• Involvement in major service transformation and digital developments
• A Trust investing in its people, estate and future services
• Real scope to influence culture, standards and workforce development

If you are looking for a role where your leadership will be visible, valued and impactful, this is the right opportunity.

Main duties of the job

As Matron for the Emergency Department, you will provide senior clinical and operational leadership across ED services, ensuring safe, effective and timely care for patients.

You will:

• Be a highly visible leader within ED, accessible to patients, relatives and staff
• Lead and improve the patient journey and flow, supporting timely assessment, treatment and discharge
• Drive high standards of patient experience, dignity and compassionate care
• Support and develop senior nursing and clinical teams, building leadership capability
• Ensure the clinical environment is safe, clean and fit for purpose
• Lead on infection prevention and control standards within ED
• Oversee environmental and quality audits, ensuring actions are implemented
• Provide monthly balanced scorecard reporting, identifying risks and improvements
• Lead responses to incidents, complaints and learning to improve care
• Quality assure service changes impacting patient pathways
• Ensure effective workforce deployment, skill mix and safe staffing
• Contribute to divisional performance, operational delivery and escalation processes

You will play a key role in delivering improvements across:

• Patient flow and access targets
• Safety and quality standards
• Workforce performance and wellbeing
• ED operational effectiveness
• Patient experience and outcomes

Working for our organisation

We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.