Job overview

Customer Service/Business Admin Apprentice – Bowel Cancer Screening/Endoscopy

Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.

We are delighted to offer an apprenticeship in the Bowel Cancer Screening Administration Team for a Customer Service / Business Admin Apprentice. The department is part of a division that cares for patients with upper or lower gastro-intestinal digestive diseases and works closely with the Endoscopy Department.

We are looking for a positive, friendly individual with a caring attitude and a commitment to supporting the Trust’s Values, Together - Safe, Kind, Excellent.  You will be reliable and hardworking with a desire to learn from the experiences you will gain during your apprenticeship which will enable you to progress and develop further in your career.

Main duties of the job

You will be providing administration support within the Bowel Cancer Screening Programme office and the Endoscopy Department with duties which include booking appointments, maintaining medical records, communicating with internal and external colleagues and patients via email, telephone and face to face and general administration duties.  The ideal candidate will be highly motivated and enthusiastic with strong organisational skills and have a desire to deliver excellent customer service within their role.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.