Job summary
- Main area
- Postal Courier
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-CVA328
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division Corporate
- Town
- Cambridge
- Salary
- £24,465 p.a. pro rata
- Salary period
- Yearly
- Closing
- 14/12/2025 23:59
- Interview date
- 22/12/2025
Employer heading
Postal Courier
Band 2
Job overview
Postal Couriers are required to maintain an effective, secure, sortation, delivery, and collection service for mail, parcels and routine specimens throughout the Trust. They are also required to work on the Postal reception desk and give advice on National/international courier and mailing systems.
Main duties of the job
Sorting of internal and external mail into pigeonholes quickly and accurately by box number or department name.
Delivery and collection of mail to wards and departments across the site to timed schedules in accordance with rounds lists.
Collection of routine specimens and delivery to appropriate laboratory to timed schedules in accordance with rounds lists.
Delivery of parcels and goods to wards to timed schedules in accordance with rounds lists.
Sorting of outgoing mail into appropriate pigeonholes/account codes ready for franking.
To provide an efficient, courteous, and friendly service to staff, patients, and other visitors to the postal reception, and to ensure their waiting time is kept to a minimum.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.
This vacancy will close at midnight on the 14th December 2024.
Interviews are due to be held on 22nd December 2024.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Good Standard of General Education.
Experience
Essential criteria
- Proven experience dealing directly with the public in a customer service led environment.
- Working to deadlines.
Desirable criteria
- Postal Experience.
Knowledge
Essential criteria
- Basic knowledge of job requirements from job description.
- Working on own initiative.
- Understanding of Confidentiality and discretion.
Desirable criteria
- Basic knowledge and understanding of the NHS.
Skills
Essential criteria
- Able to work in a busy environment which requires walking long distances each day.
- Good Communication skills.
- Able to use Microsoft applications.
- Clear handwriting.
- Reading skills test.
Desirable criteria
- Able to understand & extract information.
- People skills.
- Able to work under pressure.
- Excellent telephone manner.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of kind, safe and excellent. This behaviour is outlined on the final page of this person specification.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joseph Chacko
- Job title
- Postal Services Manager
- Email address
- [email protected]
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