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Job summary

Main area
Mental Health
Grade
Band 4
Contract
Fixed term: 12 months (To cover maternity leave)
Hours
Full time - 37.5 hours per week
Job ref
310-CYPF-7906247
Employer
Cambridgeshire and Peterborough NHS Foundation Trust
Employer type
NHS
Site
University of Cambridge Student Services
Town
Cambridge
Salary
£28,392 - £31,157 per annum
Salary period
Yearly
Closing
04/05/2026 23:59

Employer heading

Cambridgeshire and Peterborough NHS Foundation Trust logo

UCARMHSS Senior Administrator

Band 4

Job overview

12 Month Fixed Term Contract

We are seeking an experienced, innovative, and enthusiastic Administrator to join our exciting new Universities of Cambridge and Anglia Ruskin Mental Health Student Service (UCARMHSS) pilot.

This new service offers multiple pathways: psychiatry, psychology, and care coordination, allowing students to access tailored interventions. The goal is to improve access to support for students' mental health, inform about available support, and guide them in managing their mental health. 
Key features of the service include:
•    A focus on student needs rather than diagnosis, with every referral undergoing thorough triage and, where necessary, formulation assessments.
•    Proactive support to help students succeed academically and socially at university.
•    Flexible access to services, with face-to-face, telephone, video, and other online options available to meet individual preferences.
•    Comprehensive care coordination, encompassing assessment, case management, self-management support, and liaison with university services.

Main duties of the job

Senior Administrator working in the Universities of Cambridge and Anglia Ruskin Mental Health Student Service (UCARMHSS).  To provide a comprehensive high quality, effective and efficient service to senior management and a range of internal clinical staff and external partnerships. 

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. 

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

1.    Support the recruitment process related to the areas highlighted in the job purpose and ensure that newly appointed staff undergo their local and Trust inductions.
2.    Be responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
3.    Word process documents as needed by, for example, medical staff, managers and/or a multi-disciplinary team.  Typing may be from audio, direct dictation, or written text.  Some correspondence will be highly confidential and may be of a distressing nature. 
4.    To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy, and confidentiality.
5.    Arrange and attend meetings, including booking venues and hospitality if appropriate.  To prepare and produce an agenda, collate, and distribute all necessary information and documentation, take minutes and action notes as required.  Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.
6.    Develop and maintain office systems, including filing systems, bring forward and circulation databases.  Develop and maintain central shared paper and electronic filing systems for the team.
7.    Support communication with colleagues and users of the service through negotiation, influencing, listening, and understanding, to ensure effective joint working. 
8.    To prioritise, organise and manage workload without supervision and to identify matters which require urgent attention.
9.    Work with other members of the administration hub to ensure effective cover and support during times of absence and peak workloads.

Person specification

Education / Qualifications

Essential criteria
  • Educated to GCE/GCSE (A – C grades, one of which must be English) or equivalent.
  • RSA/OCR stage III/NVQ Level 3 in Business Administration or equivalent.
  • Able to demonstrate and evidence continuous professional development.
Desirable criteria
  • Prince II Practitioner or equivalent level of experience

Experience

Essential criteria
  • Significant experience in secretarial / administrative/ project support positions
  • Organising, attending and taking minutes/notes at senior level meetings
  • Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
Desirable criteria
  • Secretarial/administrative experience in the NHS and/or senior corporate level
  • Understanding of NHS clinical and corporate governance processes and statutory frameworks

Skills & Abilities

Essential criteria
  • Excellent organisational and administrative skills
  • Good technical word processing skills including knowledge of all Office software
  • Able to prioritise own workload and work to tight timescales

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthMenopause Workplace PledgeArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Bethany Bates
Job title
Service Manager
Email address
[email protected]
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