Skip to main content
Please wait, loading

Job summary

Main area
Administrative
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 08:30 to 16:30 with half an hour lunch)
Job ref
001-AC122-0426
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£26,300 - £27,890 per annum
Salary period
Yearly
Closing
19/04/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Administrative Assistant

Band 3

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086


 

Job overview

The post holder will oversee and ensure provision of administrative, patient booking and reception duties within the Medical Physics department in order to provide an efficient and effective service to the Directorate and the University Health Board.

Main duties of the job

The Medical Physics Directorate within Cardiff and Vale UHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and Clerical team.

The post holder will work Monday to Friday 08:30 to 16:30 with a half hour lunch.  The role requires the need for a degree of flexibility as you may be asked to work outside of these days/times for short periods if the service demands.

The duties will include working at one of the reception areas, which includes the DVT Clinic and Bone Density scans. All roles will require accurate data entry onto the Radiology Information System (RADIS).

It is essential that you have a good standard of general education and experience of dealing with the public both face-to-face and via the telephone.

Not only is this a busy and challenging specialty but the post holder will also be joining a friendly and dedicated team in Medical Physics.

The post holder will be based at the University Hospital of Wales.

We are looking for an individual who can demonstrate the core values of Cardiff and Vale UHB:
- We care about the people we serve and the people we work with
- We trust and respect each other
- We take personal responsibility
- We treat people with kindness
- We act with integrity

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.


Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Minimum 5 GCSEs (including Maths and English) Or NVQ Level 3 or appropriate previous experience

Experience

Essential criteria
  • Previous administrative and clerical experience, preferably working in a hospital based role or related service within the NHS

Skills

Essential criteria
  • Excellent communication skills
  • Excellent data entry/ keyboard skills
  • Experience of using computer packages such as Excel and Word
  • Organised and methodical
  • Attention to detail
  • Excellent telephone manner
  • Ability to manage own workload

Special Knowledge

Essential criteria
  • Understanding of NHS waiting times targets and pathways
  • Understanding of UHB policies and procedures
  • Awareness of GDPR

Personal Qualities

Essential criteria
  • Flexible approach and adaptable to change
  • Courteous and friendly
  • Able to cope under pressure and meet deadlines effectively
  • Ability to work independently and to delegate work to team
  • Able to multi-task

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Holly Sneddon
Job title
Specialty Manager
Email address
[email protected]
Apply online nowAlert me to similar vacancies