Job summary
- Main area
- IT
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC271-1025
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working - Ty Glan Yr Afon
- Town
- Cardiff
- Salary
- £48,527 - £55,532 per annum
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
Employer heading
Assistant Directorate Manager
Band 7
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
The role of Assistant Directorate Manager supports the performance of the Directorate by managing a team that will provide services in the following operational areas:
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Performance metrics, governance, and reporting
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Recruitment and Retention, including workforce analysis and resource planning
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Financial management, including monitoring and reporting
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Comms and engagement
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Continuous service improvement & development
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Contracts and procurement
Main duties of the job
You will be responsible for the line management of the Directorate Management Service team - building and maintaining the team, be accountable for the team's performance ensuring they are motivated, collaborating and working well.
You will identify obstacles, for example people, processes and technology, and utilise your autonomy to help the team to overcome them and encourage and facilitate continuous improvement of the delivery team.
You will actively coach and mentor both team members and others to apply the most appropriate tools and techniques to deliver a high quality, responsive and efficient service.
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
Person specification
Qualifications and Knowledge
Essential criteria
- Master's level qualification OR equivalent experience
- Evidence of CPD
- Change management experience/Service Improvement knowledge/skills
- Knowledge of business planning processes
Desirable criteria
- Post Graduate Management Qualification
- Experience of using agile techniques to manage and prioritise work
- Project Management Qualification
- Working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to service area
Experience
Essential criteria
- Experience of managing teams that provide multiple services
- Experience of change management
- Experience of preparing business plans considering finance, quality, activity, workforce and organisational factors
- Experience of managing a busy administration workload with conflicting priorities
Skills and Attributes
Essential criteria
- Ability to communicate with people about difficult matters/in difficult situations across a diverse range of situations
- Experience of team working and building and maintaining effective working relationships
- Experience of writing reports for high level committees and boards
- Ability to use initiative and enthusiasm to problem solve/develop the services with minimum disruption to day-to-day operations
Desirable criteria
- Ability to Speak Welsh to Level 1
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rachel Meese
- Job title
- Head of User-Centred Design
- Email address
- [email protected]
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