Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Fixed term: 9 months (Until February 2026)
- Hours
- Part time - 34 hours per week
- Job ref
- 028-AC116-0525
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- Bowel Screening Wales
- Town
- Llantrisant
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 19/05/2025 23:59
Employer heading
Screening Pathway Administrator
Band 3
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
Follow us on Facebook, LinkedIn, Twitter and Instagram
Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO NEEDS OF THE SERVICE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST
The post holder is responsible for answering BSW helpline queries along with working in an administrative capacity supporting the efficient operation of call/ recall and failsafe functions within the Screening Division.
The post holder will be recruited to support the Screening Pathway administration requirements of screening programmes within the region. The main duties and responsibilities are outlined below for a particular screening programme while the competency requirements are necessary to meet the duties and responsibilities of all screening programmes.
The post holder will be required to answer queries from the helpline whilst operating the information system to accurately process invitations, appointments and results in line with programme policies and procedures. The post holder will need to be part of the validation process in ensuring that participants are managed appropriately and will be responsible for recording correctly coded information and updating manual and computerised data systems relating to results and patient outcomes. The post holder will also be the first point of contact for participants wishing to change their screening appointment and/or general queries with regard to the screening process.
Main duties of the job
The post holder is responsible for answering BSW helpline queries along with working in an administrative capacity supporting the efficient operation of call/ recall and failsafe functions within the Screening Division.
The post holder will be required to answer queries from the helpline whilst operating the information system to accurately process invitations, appointments and results in line with programme policies and procedures.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
We are Public Health Wales – the national public health organisation for Wales. Our purpose is ‘working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- • Minimum 5 GCSEs including English (A*-C grades) or equivalent level of qualification or experience
Desirable criteria
- • NVQ level 3 in Business Administration or Customer Care or demonstrable equivalent knowledge and experience with a willingness to work towards a diploma in screening
Knowledge and Experience
Essential criteria
- • Previous Admin experience
- • Good level of knowledge across a broad range of administrative functions
- • Previous experience of dealing with people over the phone or face to face
Desirable criteria
- • Experience of working in an NHS environment
- • Knowledge and understanding or screening programmes
Skills & Personal Attributes
Essential criteria
- • Ability to maintain a high level of accuracy
- • Ability to work well under pressure and maintain concentration whilst dealing with constant interruptions
Desirable criteria
- • Good interpersonal communication skills - written, face to face and telephone
- • Ability to speak, read & write in Welsh
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Josh Jones
- Job title
- Screening Pathway Coordinator
- Email address
- [email protected]
- Telephone number
- 01443 235146
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