Job summary
- Main area
- Frailty
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-ACS083-0426
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £26,300 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 16/04/2026 23:59
- Interview date
- 24/04/2026
Employer heading
Health Care Support Worker – Frailty Support Worker
Band 3
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job overview
The post offers an excellent opportunity to develop your skills and experience in caring for older adults with frailty needs. The focus of the role is to enhance the patient experience by promoting independence and supporting patients to maintain and maximise their functional ability.
You will be expected to encourage and assist patients with mobility, nutrition, and hydration, as well as support them to participate in daily interactive activities that contribute to their overall well-being.
The post holder should hold an NVQ Level 3 in Health (or equivalent). They must demonstrate effective communication skills, be an excellent team player, and also be able to work independently when required. You will work closely alongside both the nursing team and the therapy team to deliver high‑quality, patient‑centred care.
The ability to speak Welsh is desirable for this post; however, both Welsh and English speakers are welcome to apply.
Main duties of the job
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person specification
Qualifications and Knowledge
Essential criteria
- Numeracy and literacy to at least GCSE level or equivalent
- NVQ / Diploma at level 3 in Health and or relevant qualification.
- Record of professional development
Experience
Essential criteria
- Recent clinical experience of working within a relevant healthcare or social care environment.
- Experience of working as part of a team.
- Willingness to attend to further training
Desirable criteria
- Recognise the importance of fundamentals of care
- Recognise rehabilitation principles and enabling patient to optimise independance.
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sara Parsell-Evans
- Job title
- Senior Ward Manager
- Email address
- [email protected]
- Telephone number
- 01267227179
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