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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
100-AC025-0226
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush / Glangwili General Hospital - TBC
Town
Haverfordwest / Carmarthen - TBC
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
26/02/2026 23:59
Interview date
09/03/2026

Employer heading

Hywel Dda University Health Board logo

Support Administrative/ Validation Clerk

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

As an administrative/validation clerk you will support a high quality standard analysis service to Health Board managers and clinicians, ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients.

The post holder will be responsible for maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information,  ie: responsible for the administration and validation of clinical pathways. This will be carried out by liaising with clinicians and managers regarding investigations and results in a sensitive and confidential manner.

Main duties of the job

To support the delivery of validation and specific regular and ad-hoc reports to clinical and managerial staff. This analysis will include information to support planning, operational and performance management, as well as support to specific service improvement developments within the Health Board. 

The postholder will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management teams.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on  09/03/2026

Person specification

Qualifications and Knowledge

Essential criteria
  • General standard of education; 5 GCSE’s or equivalent
  • Level 3 qualification e.g. A Levels or qualifications specific to administrative and secretarial role
  • Willing to undergo departmental training and improve knowledge and skills through further training
  • Excellent Computer Skills. Ability in particular to manage Excel
Desirable criteria
  • Credible Clinical exposure to terminology
  • Previous recognised experience in an NHS setting
  • Understanding of WelshPAS and all associated information systems

Experience

Essential criteria
  • Previous experience of working in an administrative / office environment
  • Computer literate and proficient in using Microsoft Office suite (Word, Excel, PowerPoint and Outlook). Including use of internet search engines
  • Experience of data entry and maintaining spreadsheets
  • Working within a team environment
Desirable criteria
  • Ability to immediately use Information systems
  • Understanding of RTT and associated terminology
  • Able to demonstrate knowledge of NHS systems
  • Experience of dealing with public, health care professionals and health board staff at all levels

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jim Plunkett
Job title
Validation Manager
Email address
[email protected]
Telephone number
07756 311971
Additional information

Informal enquiries welcome via contact email address.

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