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Job summary

Main area
Pharmacy
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
100-AC256-0825
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Prince Philip Hospital
Town
Llanelli
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
09/09/2025 23:59
Interview date
17/09/2025

Employer heading

Hywel Dda University Health Board logo

Administrative Assistant – Pharmacy Homecare Team

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

This is an excellent opportunity for an enthusiastic and motivated team player looking to work in a diverse and innovative team. 

The provision of medication via the homecare route is a growing service, which provides benefits to patients and clinicians alike. We are seeking an individual who is motivated to deliver a high quality service and to support its evolution. 

You will be based within the pharmacy homecare team at Prince Philip Hospital, Llanelli and develop close working relationships with patients, service providers and clinical teams. 

Main duties of the job

The role will include clerical and administrative tasks to support the day to day running of the homecare service for the Health Board.  You will be responsible for the management of prescriptions for patients receiving their medications via the homecare route, maintaining accurate records and resolving queries.

In addition you will be expected to work closely with finance and procurement teams ensuring timely processing of orders and invoices, provide data for invoicing of high cost medicines and liaise with clinicians to ensure homecare prescriptions are provided in a timely manner.

The successful candidate must be proficient in the use of a computer, have proven organisational skills, the ability to prioritise their work and have excellent communication skills.

Previous experience of working within Pharmacy Medicines Management or Homecare is not necessary, however enthusiasm for a new challenge and a willingness to learn are key.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. 

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. 

Our services are provided in:

•    Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest 
•    Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire 
•    Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 
•    47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers 
•    Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 17/09/2025

Person specification

Qualifications and Knowledge

Essential criteria
  • RSA 3 or equivalent demonstrable experience
  • NVQ 2 Administration or equivalent demonstrable experience.
  • High standard of general education.
  • Demonstrable knowledge and understanding of the role of administration in health service, for example the need to follow policies and procedures
  • Understands the importance of maintaining confidentiality at all times.
Desirable criteria
  • Knowledge of health IT system
  • ECDL

Experience

Essential criteria
  • Experience of working in a busy office
  • Extensive experience of liaising and communicating with the general public.
  • Experience of effectively coordinating and prioritising a number of competing demands.
  • Familiar and competent with Microsoft IT packages and of using IT systems
  • Experience of using initiative to resolve routine problems.
Desirable criteria
  • Worked in an NHS environment.

Other

Essential criteria
  • Able to work in an environment with potentially frequent interruption
  • Ability to travel to other sites in a timely manner.
  • Flexible approach to the needs of the service.

Language Skills

Desirable criteria
  • Welsh Speaker (level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Thomas Watkeys
Job title
Senior Homecare Technician
Email address
[email protected]
Telephone number
01554 783481
Additional information

It is recommended that you contact the team for an informal chat to discuss the role further or to arrange a visit to the department.

For further details / informal visits contact:

Tom Watkeys 

01554 783481

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