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Job summary

Main area
Communications
Grade
Band 5
Contract
Permanent: Monday to Friday
Hours
Full time - 37.5 hours per week
Job ref
100-AC259-0925
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Hybrid home and office in Carmarthenshire, Ceredigion or Pembrokeshire, discussed on appointment.
Town
TBC
Salary
£31,516 - £38,364 per annum
Salary period
Yearly
Closing
17/09/2025 23:59
Interview date
30/09/2025

Employer heading

Hywel Dda University Health Board logo

Communications Officer

Band 5

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are looking for a communication professional who wants to make a difference through their work and help us achieve our vision for a healthier Mid and West Wales.

The Communications Officer will support our journey to shift from a service focused on treating illness, to one that is focused on preventing ill health or worsening of ill-health, with more care provided closer to home. 

The Communications Officer will deliver proactive and integrated communication campaigns.  They will contribute to reactive issues, both internally and externally. We are looking for someone who is passionate about good communication and how this can impact health and well-being.  They will thrive in a high paced environment.

Main duties of the job

The post holder will be expected to;

  • Deliver content and mechanisms for dialogue between staff across the organisation
  • Influence behaviour change among staff and the public through communication
  • Provide the public with clear information.

The role requires a communications professional to contribute to innovative communication projects and campaigns, writing content for different formats, responding to enquiries from staff, journalists and social media users, and making best use of traditional and new media.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in[1]hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30/09/2025.

Person specification

Qualifications and Knowledge

Essential criteria
  • Educated to degree level in relevant field or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to public relations, communications and media
  • Knowledge of communications, journalistic practice, public relations and campaigning, including the various tools and techniques of communication and new media
  • Knowledge of health and public sector practices, as well as a thorough understanding of local and national political networks and infrastructure.
  • Demonstrable CPD
Desirable criteria
  • Certified member of Chartered Institute of Public Relations.
  • Evidence of higher or further education with the appropriate professional/management qualifications. i.e. CIPR, NEC’s CAM and Media Law Qualifications
  • Qualification or demonstrative knowledge of the legislation governing media, and slander/ libel laws for publishers
  • Understanding of Editor’s Code of Conduct and the Chartered Institute of Public Relation’s professional code of conduct and a willingness to act within accordance of them
  • Understanding of Welsh legislation and WG delegated powers
  • Knowledge of communications as an enabler of behavioural change
  • Working knowledge of media content and enquiry management systems

Experience

Essential criteria
  • Previous experience of working in a communications team.
  • Evidence of delivering communication campaigns across internal, external and digital channels with a proven track record.
  • Experience of creating basic graphic design to help communicate messages.
  • Basic video shooting and editing experience.
Desirable criteria
  • Experience of working with staff and journalists in a responsive role for the NHS or another large public sector organisation
  • Higher levels of experience and skills in filming, graphic design or marketing

Language Skills

Desirable criteria
  • Welsh Speaker - Level 1

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Llinos McVicar
Job title
Senior Communications Officer
Email address
[email protected]
Additional information

Vince Jones: [email protected]

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