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Job summary

Main area
Domestic Services
Grade
Band 3
Contract
Permanent
Hours
Part time - The shift pattern is 1pm till 8pm Monday to Friday.
Job ref
210-2025-804-B
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£24,937 - £26,598 pa pro rata
Salary period
Yearly
Closing
01/02/2026 23:59
Interview date
23/02/2026

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Domestic Supervisor

Band 3

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.  

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Various Part time hours available

As a consequence of an extensive Domestic Service review an exciting opportunity has arisen to join our diverse and dynamic team.

We are looking for people to join us in a variety of roles working alongside the existing Facilities services team; we want people who are focused, energised and committed to offering the best of themselves to ensure that each and every task is completed to an exceptionally high standard.

This vacancy is for a Domestic Supervisor

If you feel you have the qualities and attributes we are looking for then please submit your application. We look forward to hearing from you.  

IMPORTANT

Please ensure you read the full job description (attached) as this outlines the general responsibilities of the role. 

Main duties of the job

Undertake all training as deemed appropriate to the role.

Daily supervision of Domestic Services staff within designated areas.

Effective planning and utilisation of Domestic Services rotas to deliver a high-quality baseline clean in accordance with the National Standards of Healthcare Cleanliness 2025 and individual work schedules for each functional area.

Monitor work schedules and cleanliness standards in all functional areas on a daily basis.

Monitoring, assessing and recording cleanliness standards in all functional areas using the auditing monitoring software.

To prepare an effective handover to the oncoming supervisory team of objectives achieved, target condition met and recorded.

To take responsibility for the off going shifts supervisory handover, establishing outstanding service requirements and adjusting plans to maintain target condition.

Allocate and authorise annual leave for Domestic staff.

Monitor attendance and absence of domestic staff.

Complete relevant administrative documentation relating to sickness, annual leave and training.

Report any incidents/accidents to the appropriate Manager and document using the Trusts Datix reporting system.

Monitor and maintain cleaning supplies requirements. Visit areas to identify cleaning supplies required.

Must have excellent communication skills and the ability to work under pressure.

Working for our organisation

The Trust’s services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level or equivalent in English and Maths
  • Experience of working in a cleaning role
  • NVQ3 or equivalent
  • ILM Level 3 or working towards
Desirable criteria
  • Knowledge of NHS Policies & Procedures, including IPC, COSHH, Health & Safety, Manual Handling
  • Previous Supervisory experience

Skills and Abilities

Essential criteria
  • To lead a team and take responsibility for that teams performance during the duty shift
  • Confidence in communicating with staff at all levels both written and verbally

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Naz Ault
Job title
Domestic Services Manager
Email address
[email protected]
Telephone number
01244 364526
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