Job overview

An exciting opportunity has arisen for a Band 3 Waiting List Co-ordinator at 34 hours per week working in the Endoscopy waiting list team.

We are looking for an enthusiastic, dynamic and excellent team player with an interest in Waiting List Management to join our well established team of staff.

The individual needs to flexible and motivated, with good communication skills as they will be dealing with the general public. It’s essential the applicant has good keyboard skills and previous waiting list experience would be desirable.

Main duties of the job

To work as part of the endoscopy waiting list team, administering waiting lists in line with Trust policies and procedures. To ensure that elective admissions are processed effectively and that National and local access targets are met. To undertake systematic, regular validation of the admission lists.

To ensure all endoscopy sessions are booked to capacity working closely with the wider Endoscopy team.

In line with booking policies and procedures, agree admission dates with patient and send out letters and information to patients with regard to their admission to hospital.

Inform Endoscopy staff when special equipment, needs to be ordered to ensure it is available at the time of the procedure.

Deal with enquiries from patients and G.P.s about waiting times and admissions. This includes dealing with patients, or the relatives of patients, with suspected or confirmed cancer and with people from differing backgrounds.

Maintain specified waiting lists in accordance with Trust waiting list policies.

Add patients to the waiting lists within in a timely manner, ensuring that patient details are correct and complete.

Arrange admissions in accordance with clinical priority (including cancer fast track) and by the breach date. Extensive periods of concentration are required for data input, analysis of waiting lists and rotas in order to organise theatre schedules.

Use knowledge of case-mix and equipment requirements when scheduling patients into Endoscopy sessions.

Working for our organisation

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.  We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system.  Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.