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Job summary

Main area
Nursing
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
209-A-26-7740559
Employer
East Cheshire NHS Trust
Employer type
NHS
Site
Macclesfield District
Town
Victoria Road, Macclesfield
Salary
£24,465 per annum
Salary period
Yearly
Closing
12/02/2026 23:59

Employer heading

East Cheshire NHS Trust logo

Clinical Support Worker - Emergency Department

NHS AfC: Band 2

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

 

Job overview

East Cheshire NHS Trust is looking to appoint enthusiastic, self-motivated and compassionate people to join our team of Clinical Support Workers.

We currently have vacancies in:

  • Emergency Department

We are looking for Clinical Support Workers who are capable of working in a busy, challenging and rewarding environment who possess excellent communication skills, can maintain a high degree of confidentiality and are able to work to deadlines, provide excellent personal care to our patients and work as part of team.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient. Please read the attached ‘Day in the life of a Health Care Assistant' for further information.

We can offer a range of working opportunities  covering a variety of shift patterns over a 7 day rota including early, lates and night duty.

Hours per week: 37.5

Main duties of the job

  • Providing patients with food and drink and assisting where needed
  • Escorting and assisting patients in visiting the toilet, washing and getting dressed
  • Supporting wound and skin management
  • Recording and documenting patient observations e.g. temperature
  • Recognising signs of deterioration and progression through observation and conversation and escalating any such matters promptly.
  • Liaising with doctors, nurses, physiotherapists, porters and social workers
  • Supporting the routine of the ward including responding to visitor and patient needs

Working for our organisation

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Detailed job description and main responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. 

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you’re applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. 

We look forward to receiving your application.

Person specification

Qualifications

Essential criteria
  • Good standard of general education
  • Care Certificate or working towards, this must be completed within first 3 months of employment
  • Pass in GSCE’s in Maths and English (4/C or above) or equivalent
  • NVQ (National Vocational Qualifications) Level 2 in direct care/customer services or equivalent experience
Desirable criteria
  • Successful completion of the Be AWARE to care course (or equivalent)

Knowledge & Skills

Essential criteria
  • Demonstrates good insight into roles and responsibilities of the post
  • Able to demonstrate an understanding of principles of effective customer care
  • Demonstrates an understanding of the importance of quality care
  • Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
  • Demonstrates good literacy and written skills
  • Able to present factual information and refer to questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Basic IT skills e.g use of emails

Other Role Requirements

Essential criteria
  • Please refer to the Job Description and Person Specification for further role requirements.

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Care quality commission - GoodStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Brander
Job title
Senior Sister Emergency Department
Email address
[email protected]
Telephone number
01625 663732
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