Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon-Fri; 09:00-17:00)
- Job ref
- 383-OPC-6431-25
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Deepdale Buisness Park
- Town
- Bakewell
- Salary
- £24,465 pa, pro rota
- Salary period
- Yearly
- Closing
- 11/03/2026 23:59
Employer heading
Receptionist - Deepdale Business Park
NHS AfC: Band 2
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We are seeking a compassionate and organized Receptionist to join our front-line team at Deepdale Encliffe Mount, Bakewell.
We are looking for a professional and welcoming Receptionist to be the first point of contact. You will play a vital role in creating a positive first impression while ensuring the smooth daily coordination and operation of our front desk, and administrative functions.
Main duties of the job
Greet patients, manage the check-in process using clinical systems, It is essential that you have excellent written and verbal communication and organisational skills.
You must be able to prioritise work and respond to any queries from service users, staff, the general public or other agencies in a professional manner.
Competency in Microsoft Office Suite (Word, Excel, Outlook) and digital calendar management in coordinating meeting room bookings.
You need to be able to demonstrate a clear understanding of confidentiality issues, be well-motivated and reliable.
There will be developmental opportunity to support the CMHT also during periods of admin leave.
Working hours are monday to friday 9-5.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and
proud about working for the trust.”
Benefits include:
• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBTI+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
“As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa’s and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)”
Person specification
Educational and Professional Qualifications
Essential criteria
- RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
- Ability to understand basic word processing packages such as microsoft word/ excel
- Demonstration of good level of Education
Desirable criteria
- Previous experience in a Receptionist/ equivalent role
Skills
Essential criteria
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills with system partners
- Able to work as part of a team
- Able to time manage
- Able to prioritise
- Excellent communication skills with the public
- Able to stay calm under pressure
- Understanding of confidentiality in line with GDPR and NHS Data Security standards.
Desirable criteria
- Ability to take notes of meetings
KNOWLEDGE/EXPERIENCE
Essential criteria
- Ability to accurately input data
- Experience of using Microsoft computer packages
- Experience of dealing with telephone enquiries
Desirable criteria
- Previous Clerical / Administration experience
- Previous ‘front of house’ experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Keys
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 0300 123 3373
- Additional information
Please contact Rachel for an informal chat about this role
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