Skip to main content
Please wait, loading

Job summary

Main area
Director
Grade
Executives / VSM: Executives / VSM
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
166-DSFS-7418661
Employer
Derbyshire Support Facilities Services
Employer type
NHS
Site
DSFS - Chesterfield Royal Hospital
Town
Chesterfield
Salary
Salary is £100-130k dependent upon experience.
Closing
13/09/2025 23:59
Interview date
23/09/2025

Employer heading

Derbyshire Support Facilities Services logo

Director of Operations (Estates and Facilities)

Executives / VSM: Executives / VSM

Job overview

The DSFS Director of Operations (Estates and Facilities) will help develop, deliver, and drive our daily operations, putting people and patients at the heart of everything we do. 
You will provide strategic leadership and management to your five direct reports which span the role’s portfolio including hard and soft facilities management, health and safety, operational support services and capital projects, estates management, guest services and compliance.
 
As a key member of the DSFS Board, you will work across the Group, system and wider region, driving forward the leadership, management, and continuous improvement by role modelling the DSFS Values through collaboration and compassionate leadership. We have a passion to deliver service excellence through our people – becoming a provider and employer of choice.

 

Main duties of the job

Accountable for the leadership, direction and performance for areas of the business within the portfolio, providing assurance through internal governance and controls and setting challenging objectives in line with the strategic objectives and business plan.

Ensure high quality, customer focused service delivery.  Lead the DSFS response to operational issues and critical incidents within the portfolio including Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) in collaboration with the Trust’s Emergency Preparedness Response (EPRR) team.

Ensure services are compliant with relevant statutory and mandatory standards and that risks are appropriately identified, mitigated, escalated as appropriate. Accountable for the Health and Safety provision and compliance for both DSFS and customers on site and remotely where necessary.

Responsible for the provision and maintenance of the hospital and other sites, including car parking, ensuring a safe and effective working environment including leadership of the estate utilisation plan to maximise space optimisation.

Liaise with colleagues on stand-alone projects and support associated bids and business plans.

Role model visible compassionate leadership and the DSFS Values. Support a culture which strives for excellence, one of accountability, empowerment, teamwork which rewards innovation and high-performance.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. 

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Please see below link for the DSFS website.

DSFS - Derbyshire Support & Facilities Services Limited | DSFS

When applying for roles please complete all sections of the application form.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a detailed description of the role, the key results areas and team structure, along with the experience, skills and behaviours required.

Person specification

Knowledge and experience

Essential criteria
  • • A proven track record of strong leadership at a senior level and developing performance-oriented teams.
  • • Extensive recent and relevant experience in a strategic role responsible for managing large scale and complex estates and facilities operations.
  • • Evidenced close management of the professions delivering estates and facilities services
  • • Evidenced delivery of high quality, customer focused services of a comparable scale and complexity to those handled by DSFS.
  • • Proven ability to think strategically and develop growth strategies
  • • Demonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • • Excellent communication skills able to engage and influence stakeholders and manage conflict to resolution.
  • • A strong understanding of the commercial and healthcare sectors
  • • Experience of leading and developing a positive and inclusive organisational culture
  • • An understanding of the requirements of company directorship and legal and regulatory frameworks relevant to the role.

Qualifications and Training

Essential criteria
  • Significant or near Board level leadership experience
  • Relevant professional and/or leadership qualification or comparable experience
  • • Strong evidence of continuing personal and professional development.

Skills and behaviours

Essential criteria
  • Personal and professional credibility, with the ability to positively represent the organisation to a wide range of audiences
  • Demonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • Ability to balance the need to think strategically and manage operationally
  • Effective leadership, communicating with clarity and purpose to lead change and deliver success through others.
  • Effective communication skills, with the ability to build relationships and interact effectively with stakeholders at all levels.
  • Strong team player with a collaborative working style with peers, sharing knowledge and being proactive in understanding and resolving issues
  • Motivating and empowering leadership style with ability to inject pace and drive
  • Demonstrates DSFS Values.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleImproving working livesMindful employer.  Being positive about mental health.Disability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hal Spencer
Job title
Chief Executive
Email address
[email protected]
Telephone number
01246 277271
Apply online nowAlert me to similar vacancies