Job summary
- Main area
- ICT
- Grade
- Grade D / E
- Contract
- Permanent: The role is part of an on call rota
- Hours
- Full time - 37.5 hours per week
- Job ref
- 166-DSFS-7134016
- Employer
- Derbyshire Support Facilities Services
- Employer type
- NHS
- Site
- DSFS - Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £33,068.00 to £40,378.00
- Closing
- 03/06/2025 23:59
Employer heading
ICT Infrastructure Support Specialist
Grade D / E
Job overview
DSFS, a subsidiary of Chesterfield Royal Hospital NHS Foundation Trust, is an exciting new enterprise providing estates management, procurement, financial and ICT services to major health care organisations across the East Midlands.
As a result of changes with the ICT Team to support our ambitious ICT programme of works, DSFS are looking for a suitably qualified and experienced Infrastructure Support Specialist to join the team.
Interviews W/C 9th June 2025
Main duties of the job
Under the guidance of the ICT Infrastructure and Development Manager the post holder will provide expert support services to the network and server infrastructure deployed across the Trust and other remote sites. The post holder will resolve faults within the supported infrastructure, as they are reported and contribute to the developments in all areas. The successful candidate will have demonstrable experience of working on MS Windows OS/ SQL, Hyper-convergent virtual server infrastructure, enterprise TC/IP - LAN /WAN network infrastructure as well having a good understanding other common desktop / mobile operating systems such as MS Win 10, IOS and Android.
As well as supporting existing equipment the post holder will Install and configure new equipment within our data centre and networks hubs and other locations as required, ensuring that all technical, safety and other standards are adhered to.
Upon completion of initial training the post holder will participate in an on call rota
Working for our organisation
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just under 1000 staff across Soft and Hard Facilities Services, our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.
DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Detailed job description and main responsibilities
For full details of this exciting role please refer to the full Job Description and Personal Specification attached to this vacancy.
Person specification
Qualifications and Training
Essential criteria
- Evidence of further education, or continuing professional development ideally in a relevant field
- Educated to A level standard or equivalent
Desirable criteria
- ICT Related Qualification (e.g. MCSA or CCNA)
- Educated to degree level or equivalent
Experience
Essential criteria
- Previous experience of working with a SME IT infrastructure and systems environment
- Evidence of having previously written operational processes/ procedures
- Evidence of having previously contributed to disaster contingency and business continuity planning
Desirable criteria
- NHS experience
- Project Management of a successful small ICT related impleentation
- Experience with on call rotas
- Experience of ITSM tool
Skills and Knowledge
Essential criteria
- Microsoft and Linux Operating Systems and associated services
- Microsoft Active Directory
- Enterprise networking (particularly HP LAN, Aerohive Wi-fi, Cisco WAN)
- Firewalls
- Remote access / VPN
- ICT testing methodologies
- System specification skills
- IT risk assessment skills
- IM&T security standards
- Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc
- Backup & recovery technologies
- Cyber Security
Desirable criteria
- Relational Database Skills (e.g. Oracle, SQL, MS Access)
- PRINCE2
- ITIL
- Microsoft Exchange Server
- Microsoft SCCM
- InTune
- VMWare
- Nutanix
- Palo Alto
- Aruba/Clearpass
- Cisco ASA/Firepower
Personal Attributes
Essential criteria
- Ability to cope under pressure and meet challenging deadlines.
- Effective verbal communication at all levels
- Professional appearance and manner
- Able to work alone and use initiative
- Able to work effectively as part of a team
Desirable criteria
- Good understanding of electrical safety issues
- Motivation to develop / progress within the ICT industry
- Driving licence and willingness to use own transport (for applicants with a disability it may be possible to make alternative arrangements)
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aaron Collins
- Job title
- Infrastructure and Development Manager
- Email address
- [email protected]
- Telephone number
- 01246 512646
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