Job summary
- Main area
- Technology
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 202-7860336
- Employer
- South Western Ambulance Service NHS Foundation Trust
- Employer type
- NHS
- Site
- Ambulance Radio Programme
- Town
- Barnsley
- Salary
- £47,810 - £54,710 per annum / pro rata
- Salary period
- Yearly
- Closing
- 24/03/2026 23:59
Employer heading
Technical Assurance Support
NHS AfC: Band 7
Job overview
ARP includes the management of the current Airwave contract and also several replacement programmes Emergency Services Mobile Communications Programme (ESMCP) and also the implementation of two dependent programmes “Control Room Solution” and “Mobile Data Vehicle Solutions.
This is a chance to be part of an organisation which will deliver enhanced and interoperable communications between Ambulance Trusts, the NHS, and other emergency responders.
Main duties of the job
Responsibilities include but are not limited: · Responsible for providing expert technical input and support to Ambulance Trusts on ARP related programmes and the associated technical system dependencies along with other elements of the ARP in Life Service. The post holder will also participate in the identification and delivery of service improvements through technical enhancement. · The post holder will be required to research, propose and manage related technical policy and service changes, and to advise, document and recommend and initiate solutions. This will involve significant analysis and understanding of business and customer needs and solutions, whilst striving to reduce costs and ensuring business continuity across the programme is maintained. · The post holder will need to provide technical advice in preparation for and during significant planned operational events and incidents that take place within the scope of the ARP delivery into the English Ambulance Trust’s, at strategic and tactical levels, using specialist knowledge, and using relationships built up with users, suppliers and other agencies.
Working for our organisation
The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.
ARP has a team of over a hundred staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues. They are based all over the country to support the successful delivery and maintenance of a £460m programme of work. The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment. ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office’s Emergency Services Network (ESN).
ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities. The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.
Detailed job description and main responsibilities
For further information about this role please see attached the job description.
Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.
This role requires Security Clearance, and you will need to have been a UK resident for at least 5 years. For more information on the Government requirements, please visit the Gov website.
Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery. Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services
Right to work / Certificate of sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person specification
Education, Skills and Knowledge
Essential criteria
- Understanding of Tetra radio configuration and programming software
- Control room ICCS experience that includes Sever room and desktop support
- General knowledge of processes and tasks to support experience of working as manager in either Technical Delivery, Service Continuity, Business Continuity, Capacity, Service Level or Availability Management
- Experience of working with public sector organisations at a senior level.
- Demonstrates a positive and flexible approach in line with the changing nature of the trust service delivery model
Desirable criteria
- PRINCE2 Foundation
- ITIL Foundation v3
- Windows Server and hardware - able to run scripts and fix at database level
- Knowledge of Service Management Toolsets.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Debbie Moran
- Job title
- HR Services Officer
- Email address
- [email protected]
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