Job summary
- Main area
- Daily leadership of team
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 202-7476824
- Employer
- South Western Ambulance Service NHS Foundation Trust
- Employer type
- NHS
- Site
- Supply and Delivery Service, South
- Town
- Clyst Honiton, Exeter
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 07/10/2025 23:59
Employer heading

Senior Supply and Delivery Controller (INTERNAL ONLY)
NHS AfC: Band 4
Job overview
You will join a small but growing team based in Skypark, Exeter as we progress projects and develop skills and offer training. You will be responsible for the day to day management of the team, alongside another band 4, stocks and delivery. We have rolled out a managed service looking after stocks at all Trust sites, to give front line crews more time to spend patient facing. This has been in place for nearly 2 years now and we are now working to refine and improve the service offered.
Main duties of the job
- Take delivery of goods ensuring there are no discrepancies and receipting
- Raise stock shortages or incorrect items being sent from the supplier as soon as possible
- Process orders by picking the goods and preparing for delivery
- To undertake planned Trust stock takes
- Deal with enquiries and potential problems received
- Liaise with suppliers as and when necessary
- To provide Induction training to new starters
- Assist in the Implementation and develop agreed work programmes for the team, working with the supply and delivery service putting innovation and service improvement at the heart of delivery;
- Provide daily supervision to the team, including staff welfare and health and wellbeing, management of sickness absence and other abstractions and application and delivery of compassionate leadership in line with the Trust Strategic Goals and values and behaviours;
Working for our organisation
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five year strategy which has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Detailed job description and main responsibilities
For further information about this role please see attached the job description and person specification attached.
Person specification
Education and qualifications
Essential criteria
- Minimum 4 GCSEs, including Math’s and English
- Full driving licence with C1 Category
- Customer Care acquired through NVQ level 3/Chartered Institute of Purchasing & Supply (CIPS) foundation stage or equivalent experience
Desirable criteria
- Buttercups training or clinical qualification for management of medicines and controlled drugs
- European Computer Driving Licence
Previous experience (Paid/ Unpaid relevant to job)
Essential criteria
- Experience in Supply and Delivery processes and systems
- Experience of leadership and supervising a team
- Experience of administration, purchasing and dispatching of product within a procurement / service environment
- Significant experience of warehousing, logistics of healthcare activities with a focus on patient care
- Proven IT skills
Desirable criteria
- Working knowledge of a computerised inventory package system
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Brenton
- Job title
- Medicines Operations Manager
- Email address
- [email protected]
- Telephone number
- 07854065370
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