Job summary
- Main area
- Porter
- Grade
- 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (22.5 hours per week)
- Job ref
- 216-LT-CO8076981
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- University Hospital Plymouth
- Town
- PLYMOUTH,
- Salary
- £25,272 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 20/08/2026 23:59
Employer heading
Facilities and Support Services Assistant
2
Job overview
Are you interested in joining the Porter team at University Hospitals Plymouth? We are advertising for a Facilities Driver and Support person to assist our transportation on and between sites.
We are looking for enthusiastic and motivated individuals who have a passion for customer satisfaction and who can work as part of a very busy Portering team.
In this role, you'll play a vital role in ensuring the smooth movement of patient linen, equipment, and supplies throughout the hospital. This dynamic position not only offers a competitive salary but also provides an opportunity to work alongside a compassionate team in a supportive environment.
The successful applicants will be required to work various shifts through a 24-hour period/7 days per week including weekends and bank Holidays. Night working will also be offered.
A full driving licence is required.
We have two part time posts available.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The responsibilities will include:
- transporting patients by bed or chair between wards and departments using various methods of transportation
- transporting the deceased to the mortuary
- responding to emergency situations
- responding to requests for medical gas
- responding to requests for specimen collection and transportation to the Labs
- responding to out of hours requests for clean linen
- responding to requests to move furniture and equipment
- cleaning equipment used in the provision of the service
Working for our organisation
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence, and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date.
If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
- To liaise with Clinical and Non-Clinical Staff to ensure correct patient prioritisation processes are in place and adhered to.
- To liaise with Clinical and Non-Clinical Staff regarding the interventions the patients are undertaking, so that patients are taken to the correct destination for their procedure.
- To liaise with Clinical and Non-Clinical Staff with regard to patient readiness, requirements and means of transportation prior to undertaking any task.
- Assist Clinical Staff, Transfer Teams and Escorts where requested when moving patients.
- To maintain clear and effective communication channels with Team Leaders and Clinical and
Non Clinical Staff
- To work as part of a multi-disciplinary team on a daily basis and understand own workload and undertake requests received by Trust Staff.
- To book patients in where necessary using the relevant IT / Task Management systems and ensure the system is updated so that appropriate reporting can be undertaken.
- To ensure that patient’s details are correctly recorded on the relevant paperwork / systems (and any linked system) to enable any discrepancies are identified and reported.
- Complete any relevant logs / paperwork and / or update suitable systems where requested when collecting or returning patients.
- As directed and under direct supervision of Clinical /Registered Practitioner assist with any necessary controlled restraint of patients after the relevant training is undertaken.
For further details please see attached JD&PS
Person specification
Knowledge and Experience
Essential criteria
- Demonstrable evidence of Team working and working to own initiative.
- Previous demonstrable experience of dealing face-to-face with the general public / customer focused.
Desirable criteria
- Proven knowledge of working policies, procedures and Clinical requirements in a large clinical setting
- Demonstrable experience of working in a Portering service
Qulifications
Essential criteria
- Educated to GCSE level 9-4 (A-C) in English and Maths or equivalent qualification or demonstrable experience in a similar role
- Willingness to undertake further training and development
Desirable criteria
- Risk assessment / COSHH / Manual handling qualification
Aptitude & Abilities
Essential criteria
- Good verbal and written communication skills , attention to detail / accuracy
Desirable criteria
- Commitment to imparting knowledge and experience to others Team Members and new Staff
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lawrence Hunter
- Job title
- Portering Support Manager
- Email address
- [email protected]
- Telephone number
- 01752438381
- Additional information
Alternatively, Team Leaders on 01752 439159.
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