Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 153-CO05413
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 15/01/2026 23:59
- Interview date
- 12/01/2026
Employer heading
TSS Compliance Coordinator
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
We’re excited to offer this opportunity within our Admin & Clerical workforce.
As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust.
How to apply:
Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role.
We are seeking a detail-oriented and proactive individual to join our dynamic Temporary Staffing Services (TSS) team. In this role, you’ll thrive in a fast-paced environment, ensuring that every aspect of our administration and compliance processes are meticulously managed. Your work will be crucial in maintaining the high standards required for our temporary workforce, ensuring that our services run smoothly and effectively.
Base Location: Yeoman's House/Royal Bournemouth Hospital
Provisional Interview Date: 12/01/2026
Main duties of the job
As the TSS Compliance administrator, your ability to swiftly and accurately manage administrative, onboarding and compliance processes will be key to maintaining our staffing standards.
You will be part of a team responsible for the onboarding and verification of requirements for all bank and agency workers.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
Key Responsibilities:
- Administrative support for onboarding and compliance of bank and agency workers, ensuring all requirements are met to the highest standard.
- First point of contact for queries from various stake holders, escalating as appropriate.
- Support the monitoring of systems in maintaining up to date and compliant records including all statutory and mandatory training, professional registrations, DBS checks, and right-to-work documentation.
At University Hospitals Dorset, you will be part of a team that values continuous improvement and innovation. This role offers the chance to make a significant impact on our staffing services, contributing to the overall quality of care we provide to our patients.
Please see the job description for full requirements of the role.
Person specification
Qualifications
Essential criteria
- Good standard of general education (4 GCSEs at A-C level, or equivalent), including maths and english language.
Experience
Essential criteria
- Previous experience of office work and general administrative tasks, including dealing with telephone, email and face-to-face enquiries.
- Previous experience of working as part of a fast-paced, dynamic team, in a busy and challenging office environment.
Desirable criteria
- Previous experience of working in the NHS.
- Previous experience of working in temporary staffing services/staff deployment in a similar setting, either in public or private sector.
- Previous experience of recruitment/onboarding practices.
Technical Skills and Competencies
Essential criteria
- Excellent IT skills and experience in the use of Microsoft Office, especially Excel, Outlook and Sharepoint.
- Excellent written skills, with an excellent command of the English language.
- Excellent customer service skills.
- Ability to work under pressure, under own initiative and organise own; working to tight and often changing timescales/deadlines.
- Ability to maintain high standard of attention to detail despite pressured working environment.
- Excellent data entry and database maintenance skills.
Desirable criteria
- amiliarity with temporary staffing systems currently in use - including HealthRoster, BankStaff, TempRe and ImageNow.
- Familiarity with an electronic staff record system (ESR).
Knowledge
Essential criteria
- Knowledge of Microsoft Office packages.
- Knowledge of administration and clerical systems and procedures.
- Knowledge and understanding of data and person confidentiality and its impact on temporary staffing.
Desirable criteria
- Knowledge and understanding of NHS and relevant terminology.
- Knowledge and understanding of NHS employment check standards.
- Knowledge and understanding of the NHS Core Skills Training Framework.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Kerrie Oates
- Job title
- TSS Business Support Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 6475
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