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Job summary

Main area
Catering
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Based on flexible working pattern between Monday -Sunday as per agreed rota.)
Job ref
153-CO03079
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Royal Bournemouth Hospital
Town
Bournemouth
Salary
£25,147 - £27,596 pa
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Patient Catering Department – Regen Team Leader

Band 4

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

University Hospital Dorset are looking for  a new addition to the work  within the Catering Department SLT; To  build and effectively manage a brand-new Regen team to run a temporary interim catering service during the Capital build programme phase, that is a scalable model that can flex and adapt to demand as the Bournemouth hospital site bed base increases prior to CSR Re-Configuration and end state when Bournemouth hospital becomes the major emergency hospital site.

This role is an excellent opportunity to take up a key role  in our growing patient catering department and would suit someone that has previous experience of working in a high performing team environment.

Base Location:  Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

  • Working in our patient Catering team you will have a hands on approach to leading the team to deliver circa 1,000 patient meals a day, 7 days a week across our RBH site.
  • Must be patient focused and be proactive in delivering continued improvements to the current service.
  • Be able to meet tight deadlines and have the ability to see tasks through to a successful conclusion.
  • Enjoy working as a member of a team and demonstrate a willingness to support others in the successful completion of tasks.
  • Be organised and have administration skills
  • Ensure compliance with statutory and company requirements of food hygiene, storage and temperature control by following guidance in Food Safety Management System
  • Complete staffing rotas ensuring adequate levels of staff are rostered on duty as needed to provide level of service required.

Working for our organisation

Our values define who we are as #TeamUHD.  They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. 

This means that some services may move site this year or next, either temporarily or long term.  Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.  

Detailed job description and main responsibilities

  • Working with the  UHD  Catering SLT (Senior Leadership Team), be responsible for maintaining the standard and quality of food served to our patients, ensuring that patient nutrition and hydration are prioritised at our Bournemouth site.
  • Leading of the Regen Team to ensure work is carried out according to developed schedules, supervising working practices to ensure they meet the Health & Safety Policy and Food Hygiene Legislation according to instruction and training.
  • Oversee the selection of patient food for delivery and ward service,  ensuring consistently high levels of quality, presentation and appropriate quantity & temperature ensuring provision of the right food for the right patient at the right time.
  • Ensure all food is received, stored, dispatched, prepared, cooked, regenerated and served within temperature ranges as per H.A.C.C.P system.

Person specification

Qualifications

Essential criteria
  • A recognised level 3 qualification in Food Safety or equivalent (or working towards)
  • Allergy Aware NVQ Level 3 (or working towards)
  • City & Guild 7061/2 or equivalent
Desirable criteria
  • ECDL
  • NVQ level 4 in Food Safety
  • Customer service NVQ level 2

Technical Skills Competencies

Essential criteria
  • Ability to prioritise demands from different sources
  • Ability to write & analyse and interpret reports/data
  • Familiar with HACCP

Other

Essential criteria
  • Awareness of basic Quality Assurance principles and techniques
  • Demonstrate experience of work in a senior supporting role
  • Able to work as part of a team and mix with other members of staff
  • Good communication skills, listening, verbal and written
  • Ability to work under your own initiative
  • Ability to work in a multi-disciplinary environment
Desirable criteria
  • Knowledge of NHS Trust regimes
  • Any previous Customer Service-related experience
  • A good standard of English and literacy is required to understand the H & S implications within the Induction and general working area/conditions

Experience

Essential criteria
  • Experience of working in the Food industry/Hospitality
  • Experience of using Computerised systems
Desirable criteria
  • Experience of working in a healthcare setting

Employer certification / accreditation badges

UHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Honnywill
Job title
UHD Catering Transformation Operational Manager
Email address
[email protected]
Telephone number
0300 019 4326
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