Job vacancy: TSS Compliance & Governance Lead, University Hospitals Dorset NHS Foundation Trust, Bournemouth

This post is only open to internal applicants.

Job summary

Main area: Compliance
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 153-CO05414

Employer: University Hospitals Dorset NHS Foundation Trust
Employer type: NHS
Site: Royal Bournemouth Hospital
Town: Bournemouth
Salary: £31,049 - £37,796 per annum
Salary period: Yearly
Closing: 15/01/2026 23:59

TSS Compliance & Governance Lead

NHS AfC: Band 5

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Detailed job description and main responsibilities

Key Responsibilities:

Take operational leadership of compliance and governance across the Temporary Staffing Service, ensuring all bank and agency workers meet NHS Employment Check Standards and Trust requirements.
Provide expert advice on right-to-work, DBS, statutory/mandatory training, registration checks and agency worker compliance, resolving complex issues and escalating risks where necessary.
Oversee the daily workflow of compliance activity, supporting the TSS coordinators and ensuring checks are completed safely, accurately and within required timescales.
Lead and refine compliance auditing processes, identifying gaps, inconsistencies and improvement opportunities across systems and workflows.
Maintain high-quality data in our temporary staffing systems, working closely with BI and Workforce Information colleagues to improve reporting, dashboards and compliance intelligence.
Produce accurate and timely reports on compliance performance, risks and trends for service managers and senior leaders.
Develop and update Standard Operating Procedures, helping to embed consistent and efficient working practices across the team.
Build strong working relationships with internal teams, agency partners and external stakeholders to resolve issues quickly and maintain safe workforce supply.
Support the continuous improvement agenda within TSS, contributing ideas, identifying service risks and helping shape more efficient governance arrangements.
Provide training, guidance and day-to-day support to TSS coordinators, ensuring they have the knowledge and skills to carry out compliance work to a high standard.

At University Hospitals Dorset, you’ll be part of a service that is evolving rapidly. This role offers the chance to influence how we manage our temporary workforce, strengthen governance and improve the experience of our staff and service users.

Please see the full job description for complete role requirements.

This post has been provisionally evaluated at Band 5, but is subject to formal Agenda for Change job-matching confirmation.

Person specification

Qualifications

Essential criteria

Educated to degree level or equivalent experience in a related field (e.g. workforce, compliance, data analysis, HR, business administration).

Desirable criteria

Certification or formal training in data analysis, Excel, Power Query, or SQL.
Training or qualification in HR, recruitment compliance, or workforce systems.

Experience

Essential criteria

Significant experience working in a compliance, governance, workforce, temporary staffing or recruitment environment.
Experience in recruitment/pre-engagement checks, right-to-work processes, agency governance or data quality auditing.
Demonstrable experience managing complex administrative processes in a high-pressure setting with strict deadlines.
Experience analysing, interpreting and presenting complex information to varied audiences.
Experience producing reports, dashboards or compliance summaries.
Experience supporting or supervising staff, delegating tasks, and managing workflow.
Experience resolving complex or sensitive compliance queries with sound judgement.

Desirable criteria

Experience working within an NHS Temporary Staffing Service, workforce team or similar regulated environment.
Experience working with temporary staffing systems such as HealthRoster, BankStaff, Locum’s Nest, or ESR.
Experience in service improvement, SOP writing or process redesign.

Technical Skills and Competencies

Essential criteria

Strong analytical skills, with the ability to interpret complex information and identify risks, trends and required actions.
Advanced Microsoft Excel skills (including lookups, pivot tables, advanced formulas and data cleaning).
Highly competent in Microsoft Office 365, including SharePoint, Lists, Outlook and Teams.
Excellent attention to detail, ensuring accuracy in data, documentation and compliance records.
Ability to assess compliance status against a range of statutory, regulatory and contractual standards.
Ability to plan, prioritise and manage a varied and unpredictable workload under pressure.
High standard of written communication, including preparing clear, structured reports.
Confident in presenting complex or sensitive information to non-technical staff.

Desirable criteria

Experience using or querying ESR, HealthRoster, BankStaff, TempRE or similar systems.
Experience writing or maintaining SOPs or process documentation.
Knowledge of Power Query, SQL, coding logic, or BI/data reporting tools.
Experience designing or improving automated workflows using Power Automate.

Knowledge

Essential criteria

Knowledge of NHS Employment Check Standards and the compliance requirements for temporary workers.
Strong understanding of Right to Work legislation and DBS processes.
Understanding of data confidentiality, GDPR and information governance in a workforce setting.
Awareness of Trust and national expectations around agency usage, temporary staffing governance and safe staffing.
Understanding of audit processes, quality assurance, and data quality improvement.

Desirable criteria

Knowledge of NHS workforce terminology, recruitment practices and training compliance standards.
Knowledge of NHS Information Standards and Model Hospital metrics.
Understanding of wider workforce planning issues and the impact of compliance on service delivery.

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.