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Job summary

Main area
Medical
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37 hours per week (Monday to Friday 08.00-20.00 Weekends 08.00-16.00)
Job ref
153-ME04792
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Royal Bournemouth Hospital
Town
Bournemouth
Salary
£24,937 - £26,598 pa
Salary period
Yearly
Closing
28/07/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Healthcare Support Worker - SDEC

Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

The Medical Same Day Emergency Care (SDEC) is an established service delivering care to suitable emergency medical patients. 

The main aim of the service is to rapidly assess, diagnose and treat emergency medical patients within the same day, improving their patient journey and increasing bed capacity and patient flow within the hospital. At present we discharge up to 80% of the patients through medical SDEC, they may require further treatment , however this is achieved by patients returning the following day and therefore not requiring a hospital stay.

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Working for our organisation

Our values define who we are as #TeamUHD.  They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. 

This means that some services may move site this year or next, either temporarily or long term.  Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.  

 

Detailed job description and main responsibilities

To work in partnership with the Registered Nurses and MDT in delivering care to patients

  • Admit patients
  • On-going care and observation of patients on department
  • Organise and assist in the transfer of patients for diagnostics and or in patient ward moves
  • Perform clinical observations, document and report to RN.
  • Perform venepuncture and cannulation
  • Wound care
  • Perform ECG’s
  • Fluid balance monitoring, documenting and reporting
  • Document care using Trust approved care plans
    Meet the holistic needs of the patient and escalates appropriately.

Person specification

Qualifications

Essential criteria
  • Completion of a competency-based workbook
  • Good standard of numeracy and literacy
Desirable criteria
  • Short courses to undertake patient and clinical care duties

Experience

Essential criteria
  • Ability to adapt and learn in a health care environment
Desirable criteria
  • Previous band 2 experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public
  • Basic food handling

Technical Skills Competencies

Essential criteria
  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff.
  • Ability to work as part of a team, as well as on own initiative.
  • Wound Care skills and experience
  • IT literate
  • Willingness to complete Venepuncture and Cannulation as this will be an important part of this role.
  • ECG Competency or willingness to learn.
Desirable criteria
  • Working knowledge of Ecamis, EPR, EOBS, ENA
  • Venepuncture and cannulation

Knowledge

Essential criteria
  • An understanding around basic patient care
  • Understanding of the importance of the promotion of health and well-being
Desirable criteria
  • Knowledge of care and related procedures, clinical observations, relevant legislation

Personal Attributes

Essential criteria
  • Ability to work both independently and as part of a team
  • Open and approachable
  • Motivated
  • Positive and flexible approach
  • Understands limits of own responsibility
  • Willingness to learn new skills

Other Requirments specific to role

Essential criteria
  • Professional appearance
  • Tactful and polite
  • Ability to communicate with all levels of staff
  • Ability to exchange factual information accurately
  • Ability to deal with sensitive situations
  • Patient and calm

Language Requirement

Essential criteria
  • Able to speak English as necessary to undertake the role

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Victoria Knapman
Job title
Clinical Lead
Email address
[email protected]
Telephone number
0300 019 2056
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