Job summary
- Main area
- OPS
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: Covering 7 day service
- Hours
- Full time - Weekend and Bank Holiday Cover. Service covered 08:00 - 18:00 Mon - Fri. Weekend & BH 08:00 - 16:00
- Job ref
- 153-CO06119-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £25,760 - £27,476 PA Pro Rata
- Salary period
- Yearly
- Closing
- 08/07/2026 23:59
- Interview date
- 15/07/2026
Employer heading
Discharge Services Administrator
NHS AfC: Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
We’re excited to offer this opportunity within our Admin & Clerical workforce.
An exciting opportunity has arisen within the Discharge Team. We are seeking an enthusiastic, motivated and dynamic individual to join a specialised team providing information and analytical support to Senior Trust Management, Clinicians, Partner Organisations and NHS England.
Accurate and timely information is critical, providing administrative support which plays a vital role in supplying high quality information for operational improvement, monitoring and assurance.
The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders
Interview: July 15
Main duties of the job
Ø Answering telephone calls, taking messages and taking appropriate action as required
Ø Processing of D2A referrals
Ø Maintaining filing system
Ø Maintaining stationery stocks and ordering of other items for department
Ø Reporting of broken equipment to appropriate department.
Ø Use of email
Ø Photocopying
Ø Compiling reports for department using Health of the Ward and Excel
Ø Occasional cover of Interim Team Administration.
Working for our organisation
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities
Please see attached person
The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders
and job specification.
Person specification
Experience
Essential criteria
- Ability to collect and produce reports
- Ability to type reports, letters and emails
- Be able to undertake tasks at short notice
Qualifications
Essential criteria
- Word to Intermediate Standard
- Database Management
Technical Skill
Essential criteria
- Data analysis & reports using Excel and Hospital in House systems
- IT applications
- Referrals Management, systems and processes
Desirable criteria
- Basic knowledge of medical and Delayed Transfer of Care & D2A terminology
- Knowledge of Hospital systems such as Health of the Ward & Electronic Patient records (EPR)
Knowledge
Essential criteria
- Work as part of a team
- Be able to communicate effectively with other disciplines outside the Truust
- Able to work on own initiative
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Wayne Morrison
- Job title
- Admin Lead - Discharge Services
- Email address
- [email protected]
- Telephone number
- 0300 019 6185
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