Job summary
- Main area
- Radiology
- Grade
- Band 2
- Contract
- 6 months (Fixed term 6 months)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 153-SP05508-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 03/03/2026 23:59
Employer heading
Radiology Clerical Officer
Band 2
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Are you searching for a new and exciting, fast paced role?
#TeamUHD are recruiting for a Radiology Clerical Officer to work in our busy radiology department.
You’ll be booking appointments over the phone, by letter and also face to face with patients – so excellent communication skills are a must for this role. You’ll cover reception and undertake other general administrative office duties as required to provide an all-round efficient administrative service.
We’re looking for an enthusiastic, friendly person who is keen to learn and receptive to change, working as part of our wider radiology team.
What we can offer you in return:
- Enhanced annual leave
- Access to health and wellbeing services
- Enrolment into our generous NHS pension scheme
- NHS discounts at thousands of retailers
- Training and development opportunities
- Working with a friendly, inclusive team
Base location: Royal Bournemouth Hospital
Interview date: 13th March 2026
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
For UHD employees, this fixed-term post will be offered as a secondment in line with the Trust’s Secondment Policy. Please speak with your line manager before applying.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
QUALIFICATIONS
Essential criteria
- Good standard of education including Maths and English GCSE
- Computer qualification e.g. ECDL or equivalent experience
EXPERIENCE
Essential criteria
- Reception and telephone work with direct client/patient contact
- Booking appointments / maintaining a diary system
- Problem solving
- Able to prioritise work, negotiate and make decisions
- Able to work both as part of a team and also using own initiative
Desirable criteria
- Experience of hospital/care work
Technical Skills/ Competencies
Essential criteria
- Keyboard/typing skills (eg. RSA II or equivalent experience)
- Ability to demonstrate proficiency in the following Windows applications - Outlook, Word and Excel.
- Able to file and maintain accurate records.
- Data accuracy on computer systems.
Knowledge
Essential criteria
- Able to comprehend the nature of the work, the Data Protection Act, and able to comprehend the importance of accuracy in all aspects of work.
- Knowledge of patient pathways and RTT waiting times
Desirable criteria
- .Knowledge of Camis and other hospital computer system.
Interpersonal Skills
Essential criteria
- Able to communicate with a wide range of people face to face, and by telephone.
- Able to work under pressure amid interruptions.
Desirable criteria
- Awareness of special needs of patients.
- Able to demonstrate initiative and be able to work as part of a team.
- Able to cope with difficult people and situations.
Other requirements
Essential criteria
- Be receptive to change.
- Be flexible and willing to adapt duties to meet the needs of the service.
- Able to cover extra hours if required.
Desirable criteria
- Interested in working with patients.
- Willing to undergo training as required.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Francesca Endicott
- Job title
- Radiology Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 6250
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