Job summary
- Main area
- Urgent and Emergency Care
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 0800-2000 or 1000-2200 - 11.5 hours per day
- Job ref
- 153-ME03060
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospitals Dorset
- Town
- Bournemouth
- Closing
- 01/05/2024 23:59
Employer heading
Urgent Treatment Centre Coordinator
Band 6
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
- To work as the shift coordinator responsible for patients and staff in the UTC area of the Emergency Department.
- To manage patient flow between the ED and the UTC ensuring the patient is seen and managed in the most appropriate area of two areas and the wider Trust including effective use of streaming to SDEC facilities, direct referrals to clinical teams and optimising use of GP appointments whilst ensuring safety of patients is maintained
- This role requires an active UK NMC Registration
- Base Location: Poole and Bournemouth
- Interview Date: TB
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
- To proactively manage and optimise the flow of patients through the ED and UTC areas ensuring patients are seen and manages where best appropriate.
- To make informed decisions, involving patients to ensure agreed clinical standards and targets are met.
- To assist in the undertaking of initial assessment and triage and application of prescribed treatments.
- To manage flow into the departments from outside organisations such as 111 to ensure throughput is streamlined and minimised for patients
- To act as a clinical role model and be able to provide care to the sickest patients within the Department.
- ensure that patients are seen and treated in a timely manner, and in accordance with local and government targets
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Provides and receives complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. This may be because agreement or co-ordination is required or because there are barriers to understanding.
Person specification
Qualifications
Essential criteria
- Diploma or Degree in Adult or Paediatric Nursing
- NMC/HCPC Registration
Experience
Essential criteria
- Minimum of 3-4 years post registration experience
- Evidence of shift management.
- Minimum of 2 years experience in Emergency Care
- Experience of leading, motivating and supporting a team.
- Experience of providing training and education.
- Experience of managing resources.
- Experience of delegating workload and monitoring progress
- Experience of monitoring clinical practice.
Technical Skills and Competencies
Essential criteria
- Implementation of evidence based practice
- Ability to support Clinical Supervision.
- Ability to work as part of a team and project a positive image.
- Delegation abilities and excellent time management skills.
- Ability to use computer or willingness to learn.
- Ability to undertake additional skills as required.
Knowledge
Essential criteria
- Comprehensive applied Anatomy and Physiology
Other requirements specific to the role
Essential criteria
- Standard keyboard skills
- Knowledge of Systm1 or a willingness to learn
Personal attributes
Essential criteria
- Self-motivation and reliability
- Ability to respond positively to change.
- “Can do” attitude.
Desirable criteria
- Flexible in their attitudes and behaviours to support team working and delivery of objectives;
Language Requirements
Essential criteria
- Able to speak English as necessary to undertake the role
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Laura Jukes
- Job title
- Lead Advanced Clinical Practitioner
- Email address
- [email protected]
- Telephone number
- 0300 019 4529
- Additional information
0300 019 2065
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