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Job summary

Main area
All Areas
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Full Time and Part Time Hours Available)
Job ref
153-ME05069
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
University Hospitals Dorset - All Sites
Town
Dorset
Salary
£24,937 - £26,598 pa/pro rata
Salary period
Yearly
Closing
07/10/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Healthcare Support Worker

Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Are you passionate about caring for others?

Why not join the NHS in a rewarding career as a Healthcare Support Worker?

We can offer fully supported training for the role as well as support and guidance to career progression.

No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2.  Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.

Main duties of the job

Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

We are currently looking to recruit to inpatient wards at  Royal Bournemouth Hospital; these are permanent positions on Ward 14, Endocrine within the Medical Specialities Directorate. 

As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.

PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS POSITION 

Base Location: Vacancy available in Royal Bournemouth Hospital.

Assessment Date: TBC

If you have any queries please email us at [email protected] or call us on 0300 019 4426.

We look forward to hearing from you

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

 

 

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Qualifications

Essential criteria
  • Good standard of general education
  • Good standard of numeracy and literacy

Experience

Essential criteria
  • Experience of working in a team under appropriate supervision
Desirable criteria
  • Previous experience of working within a care environment/NHS
  • Experience of working with the public

Technical Skills Competencies

Essential criteria
  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff.
  • Ability to work as part of a team, as well as on own initiative.
  • IT literate
Desirable criteria
  • Venepuncture and cannulation

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lou Allen
Job title
Ward Sister
Email address
[email protected]
Telephone number
0300 019 4764
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