Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time 37.5 hrs)
- Job ref
- 153-SP04618-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole Hospital
- Town
- Poole
- Salary
- £24,625 - £25,674 pa
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
Employer heading
Radiology Booked Appointments Clerk
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
An opportunity has arisen for a full-time Booking Officer to join our Centralised Appointment Office.
The role would involve bookings appointments, plus other administration tasks in relation to X-Ray/DEXA and Ultrasound.
We are a friendly team looking for an enthusiastic and professional individual, with excellent communication and team member skills, plus computer literacy.
Equally important is a caring and compassionate approach, flexibility and have the ability to prioritise own workload.
Hours: 8-4pm and 10-6pm Monday- Friday. Potential weekend and Bank Holiday working.
Base Location: Poole Hospital
Interview Date: TBC
For further details/informal visits contact:
- Tracy Kerrigan-Maddox - Radiology Administration Manager
Email: [email protected]
Telephone: 0300 019 2763
- Ellie Masters Deputy - Radiology Administration Manager/Booking Supervisor
Email: [email protected]
Telephone: 0300 019 8304
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
Our values define who we are as Team UHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a service may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications / Experience
Essential criteria
- Educated to GCSE Grade C or equivalent , including English and Mathematics
- Ability to manage own workload
- Ability to work as part of a team
- Able to work within guidelines and policies
- High level of accuracy and attention to detail required
Desirable criteria
- Booking patients X-ray/Scan from an out-patient for scheduling waiting list
- Clerical experience in a hospital setting with use of e-camis, Soliton & EPR
Technical Skills
Essential criteria
- Computer literate
Desirable criteria
- Previous experience or interest in IT
Knowledge
Essential criteria
- Hospital IT systems
Desirable criteria
- NHS waiting list and cancer targets
Other
Essential criteria
- Team player
- Good verbal communication skills
- Ability to work under pressure
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy Kerrigan-Maddox
- Job title
- Administration Manager for Radiology Specialities
- Email address
- [email protected]
- Telephone number
- 0300 019 2763
- Additional information
Ellie Masters -Deputy Radiology Administration Manager/Booking Supervisor
Email: [email protected]
Telephone No: 0300 019 8304
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