Job summary
- Main area
- Neurology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 153-ME05017-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole Hospital
- Town
- Poole
- Salary
- £24,465 pa/pro rata
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading
Neurology Administration and Typing Support
Band 2
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
An exciting opportunity has arisen for a Neurology Administration and Typing support to join our excellent Pan Dorset Neurology service at University Hospitals Dorset NHS Foundation Trust. This role will be based at the Poole Hospital site.
We are seeking to appoint an enthusiastic and motivated individual with excellent organisational, communication and interpersonal skills. You will enjoy working as part of a busy team and be able to communicate effectively with various staff groups.
The post holder will support the Consultant PA’s and other members of the Neurology team with a suite of administrative tasks.
The ideal candidate will be looking for an opportunity to develop their knowledge of the Quality and Risk landscape within a healthcare setting . We would welcome applicants who have experience of working within healthcare or those with transferrable skills from outside the NHS.
37.5 hours per week
Rota: Monday-Friday
Location: Poole
Interview date: 23rd or 24th October
Main duties of the job
To provide administrative support to the Consultant secretaries. Duties to
include: including, answering telephone calls, taking comprehensive
messages, filling, scanning and any other administrative duties required.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
Computer literate with word processing experience and Audio Typing skills
Scanning/Shredding/photocopying.
Uploading of documentation to internal hospital systems.
Ensuring flow of communication within the department.
Post Holder will be required to liaise with all levels of staff.
Ensure that the telephone is always attended during normal working hours, if only with a message facility in the absence of the post holder and relay message appropriately.
Responsible for the safe transportation of patient notes in and out of the department.
To provide a multi-skilled administrative service to the Medical Secretaries to enable the service to run efficiently.
Person specification
Qualifications
Essential criteria
- English and Maths to GCSE or Equivalent
- Ability to Audio-type
Desirable criteria
- Academic Qualification in Admin
- ECDL
Experience
Essential criteria
- Experience of working with members of the public
- Administration e.g. data inputting, MS Office pacakages
Desirable criteria
- Experience in Hospital IT systems
- Experience of working in a Health Care Organisation
Technical Skills & Competencies
Essential criteria
- Evidence of ability to communicate verbally and in writing
- Audio typing
- MS Office packages
Knowledge
Essential criteria
- Ability to work in a busy environment
- Ability to prioritise work/demonstrate initiative
Desirable criteria
- Medical Terminology Qualification
Personal Attributes
Essential criteria
- Energy and enthusiasm
Desirable criteria
- Awareness and understanding of the UHD Values
Language Requirement
Essential criteria
- Be able to speak English as necessary to undertake the role
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Benjamin Zadel
- Job title
- Neurology Service Manager
- Email address
- [email protected]
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