Job summary
- Main area
- Catering
- Grade
- Band 3
- Contract
- Bank: 0 days
- Hours
- Flexible working - 0 hours per week (BANK Agreement)
- Job ref
- 279-7572869-NOV24
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Sussex County Hospital
- Town
- Brighton
- Salary
- £12.59 per hour, pro rata
- Salary period
- Hourly
- Closing
- 17/11/2025 23:59
Employer heading
BANK Assistant Duty Manager
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
To assist and lead in the delivery of a quality patient food service achieving the highest possible standards for patients, visitors and staff at all times working in accordance with departmental Hazard analysis and critical control points (HACCP) procedures and current food safety legislation.
Responsible for the standards of food hygiene and cleanliness and hours worked in their areas of responsibility by adhering to the allocation of levels of labour and other costs, including the management of working rosters and food wastage.
The post holder will need to be fully aware of the Trust’s Values & Behaviours initiative and act accordingly.
Main duties of the job
To oversee all catering related duties and be the focus for all food
services provided to patients in the ward areas .
To ensure that food and beverage services are provided according to
agreed procedures and schedules within designated areas, assisting with
catering duties along with the team.
To ensure that the cleaning of food preparation and food service areas to
undertaken appropriately and checked.
Maintain efficient and accurate records and carry out food safety,
allergen and cleaning audits in line with the operational procedures.
Inform the catering staff of the outcome of audits and agree actions plans
ensuring action is taken if necessary.
To promote a safe working environment within Catering, ensuring the
safe use and storage of all foodstuffs, equipment and materials.
Ensure that sufficient stock levels of cleaning materials, equipment and
provisions are maintained.
Undertake regular stocktakes and prepare re-order schedules as
necessary.
Ensure that staff are using Chemicals correctly as stipulated by Control
of Substances Hazard to Health (COSHH) and that all cleaning cupboards
are clean, tidy and locked at all times.
To report any defects in catering/cleaning equipment to the Duty
Manager.
Ensure that each food production and food service area has an up to date
cleaning schedule and work statement.
See Job Description and Personal Specification for more details.
Working for our organisation
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Ensure that Patient Catering Assistants respect the privacy and dignity of
patients whilst carrying out food and beverage duties.
To report any accidents/incidents as soon as they occur, supporting
appropriate investigations and implement preventative action plans.
Ensure that all staff observe the food hygiene and safety regulations at all
times maintaining a high standard of service is provided.
To report any mechanical defects/building fabric throughout the
Ward/Department to the appropriate Trust department.
Ensure that catering and ward areas are safe and tidy at all times e.g. the
removal of clutter, ensuring that equipment and waste is stored safely.
To check all areas within designated responsibility throughout the course
of the day and at the end of each shift to ensure performance standards
have been met. Escalate any concerns to the Duty Manager/Senior
Duty Manager.
To highlight any additional staff training needs to the Duty/Senior Duty
Manager to arrange for adequate training to be provided.
Undertake daily ward visits at all mealtimes to ensure that patient choice
and service standards are maintained at all times in line with PLACE.
Monitor the issue of meals to all wards and departments to
control waste.
Ensure the correct disposal of domestic, recycling and food waste as per Trust/HACCP policy
See Job Description and Personal Specification for more details.
Person specification
Experience and Qualifications
Essential criteria
- A good level of general education, numeracy and literacy required acquired through NVQ L3 or equivalent experience.
- A good standard of English is essential for effective communication and understanding Level 2 Food Safety Award is essential
Desirable criteria
- Significant experience of working in a Hospital environment providing catering services.
- Previous experience of managing a Team of Catering Staff.
- Knowledge of Industrial type cleaning equipment.
- Knowledge of COSHH, hygiene standards and infection control within the workplace
- Understanding of food safety/HACCP requirements. Level 3 Food Safety Award is Desirable
Skills
Essential criteria
- Ability to communicate at all levels i.e with colleagues and managers, other departmental staff, patients, visitors and stakeholders
- Ability to praise and be supportive to others and lead
- Ability to follow instructions, carry out procedures and adhere to Policies and Procedures
- Prioritisation of own and others tasks with the Trust policies and procedures.
- Analyse and resolve staff performance problems, resolve staff shortages
Desirable criteria
- Able to use a range of Microsoft Office Programmes
People Management and Development
Essential criteria
- Ability to encourage others to develop themselves and the service through Improvement, innovation and continuous development
- Ability to challenge poor behaviour and to performance manage when required
- Ability to carry out Performance reviews and work with individual staff to compile and implement development plans
- Ability to supervise a large team.
- Ability to demonstrate leadership and direction
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Keili Visnapuu
- Job title
- Duty Manager
- Email address
- [email protected]
- Telephone number
- 01273 696955
- Additional information
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