Job overview

The post holder will serve as a vital point of contact for the Health Team within the Multi Agency Safeguarding Hub (MASH), ensuring that colleagues with and external to SCFT, external partners, clients, and members of the public receive a professional, courteous, and supportive response to a wide range of queries and requests. Acting as a central liaison, the role requires excellent communication skills and the ability to manage sensitive information with discretion and accuracy.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK

Main duties of the job

A key responsibility will be to organise and facilitate the flow of health-related information into and out of the MASH, maintaining secure and up-to-date records.

The role involves supporting the wider team by proactively managing workloads, developing processes, and driving performance. 

Duties include gathering and sourcing information under tight deadlines, collating and presenting data for reporting purposes, supporting recruitment processes, stationary ordering, managing team inboxes, and preparing agendas, minutes, and action logs. The post holder will also follow up on agreed actions to ensure continuity and accountability.

Collaboration with external agencies is essential to fulfil statutory requirements under the Working Together (2023) legislation, ensuring the Trust and broader health system meet safeguarding obligations.

The post holder will work closely with other MASH administrators across Sussex, providing cover and support as required. They will participate in formal supervision and line management processes, contributing to the effective delivery of safeguarding functions across the region.

The post holder will be working in a team that deals with sensitive and sometimes distressing information, it is recognised that this may be emotionally challenging. 

Working for our organisation

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?
•    Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
•    Varied environments: community hospitals, patients’ homes, and bases across Sussex
•    Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
•    Excellent training, development, and research opportunities
•    Accredited Living Wage Employer, we ensure fair pay for all our staff
•    Cost-effective workplace nurseries in Crawley, Hove, and Brighton
•    Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
•    Level 3 Disability Confident Leader and Veteran Aware Trust

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.