Swydd wag: Pop Up Shop Assistant, Havens Hospices, London

Pop Up Shop Assistant

To effectively manage the day to day running of the shop, supporting the Retail Events Manager as required.
To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
Take responsibility for managing the shop in the Retail Event Manager’s absence.
To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
To decide, without reference, but with procedural guidelines, what prices to charge for individual items to maximise both turnover and income, accepting, sorting, pricing, and displaying goods for sale to maximise income within agreed guidelines.
Ensure the shop is kept clean and tidy and goods are displayed in an attractive and presentable manner.
Ensure that all statutory responsibilities are met, including Fire and Health & Safety regulations, and security procedures, ensuring compliance with relevant health and safety and other organisational policies and procedures.
To inform the Retail Events Manager of necessary repairs and maintenance.
To assist the Retail Events Manager to supervise and maximise the efficiency of the collection system, ensuring that all goods sold comply with safety and other legislative requirements.
To adhere to Charity merchandising and window dressing standards.
To control stock density and rotation.

Experience of working in a retail environment
Ability to be proactive, use initiative, and resolve problems to ensure service delivery
Experience of using POS Software
Good standard of customer service skills
Excellent written and verbal communication skills
Demonstrable ability to in using Microsoft Office suite, including using teams, outlook, etc