Crynodeb o'r swydd
- Prif leoliad
- Bank
- Gradd
- Local Grades
- Contract
- Banc
- Oriau
- Gweithio hyblyg - Sessional Worker Contract
- Cyfeirnod y swydd
- 828-Providebank427
- Cyflogwr
- Provide CIC
- Math o gyflogwr
- NHS
- Gwefan
- Unit 3, Waterhouse
- Tref
- London
- Cyflog
- £13.85 per hour
- Yn cau
- 16/11/2026 23:59
Teitl cyflogwr
Customer Service Co-Ordinator (bank)
Local Grades
Trosolwg o'r swydd
We are looking for sessional workers to join Workforce Solutions as a Customer Service Co-Ordinator. The postholder will support our Carecall247 service, based in Hackney, London. The team provide a vital 24/7 personal alarm monitoring and emergency response service, helping people stay safe and independent at home.
The Customer Service Coordinator is responsible for providing comprehensive administrative and customer service support to ensure the effective delivery of the Technology Enabled Care (TEC) service.
Prif ddyletswyddau'r swydd
Main duties of the job include but are not limited to:
- To coordinate customer referrals and service requests from receipt through to completion, ensuring orders are accurately analysed, scheduled and communicated to relevant teams.
- Act as a key point of contact for customers, commissioners, healthcare professionals and internal teams, ensuring high standards of customer service and efficient service delivery.
The role requires excellent organisational skills, attention to detail, strong communication abilities and the capability to manage multiple priorities within a fast-paced environment.
Gweithio i'n sefydliad
The Workforce Solutions leaflet is attached to this vacancy, for more information about being a Sessional Worker at Provide.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Shifts are available 09:00-17:00 Monday-Friday on site, and there is no remote working available.
The job description is attached for full duties and responsibilities.
Manyleb y person
Experience
Meini prawf hanfodol
- Previous experience within a busy customer service environment
- Previous experience answering telephones
Meini prawf dymunol
- Knowledge of Telecare
- Previous experience of order processing
Circumstances
Meini prawf dymunol
- Driving licence with access to a vehicle for work
Qualifications
Meini prawf hanfodol
- 5 GCSEs or equivalent
Skills
Meini prawf hanfodol
- Excellent communication skills
- Good Microsoft Word and Excel knowledge
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Workforce Solutions
- Teitl y swydd
- Workforce Solutions
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0300 303 2692
Rhestr swyddi gyda Provide CIC yn Gwasanaethau Gweinyddol neu bob sector




