Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Bank
Gradd
Local Grades
Contract
Banc
Oriau
Gweithio hyblyg - Sessional Worker Contract
Cyfeirnod y swydd
828-Providebank427
Cyflogwr
Provide CIC
Math o gyflogwr
NHS
Gwefan
Unit 3, Waterhouse
Tref
London
Cyflog
£13.85 per hour
Yn cau
16/11/2026 23:59

Teitl cyflogwr

Provide CIC logo

Customer Service Co-Ordinator (bank)

Local Grades

Trosolwg o'r swydd

We are looking for sessional workers to join Workforce Solutions as a Customer Service Co-Ordinator. The postholder will support our Carecall247 service, based in Hackney, London. The team provide a vital 24/7 personal alarm monitoring and emergency response service, helping people stay safe and independent at home. 

The Customer Service Coordinator is responsible for providing comprehensive administrative and customer service support to ensure the effective delivery of the Technology Enabled Care (TEC) service.

Prif ddyletswyddau'r swydd

Main duties of the job include but are not limited to:

  • To  coordinate customer referrals and service requests from receipt through to completion, ensuring orders are accurately analysed, scheduled and communicated to relevant teams.
  • Act as a key point of contact for customers, commissioners, healthcare professionals and internal teams, ensuring high standards of customer service and efficient service delivery.

The role requires excellent organisational skills, attention to detail, strong communication abilities and the capability to manage multiple priorities within a fast-paced environment.

Gweithio i'n sefydliad

The Workforce Solutions leaflet is attached to this vacancy, for more information about being a Sessional Worker at Provide. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Shifts are available 09:00-17:00 Monday-Friday on site, and there is no remote working available.

The job description is attached for full duties and responsibilities. 

Manyleb y person

Experience

Meini prawf hanfodol
  • Previous experience within a busy customer service environment
  • Previous experience answering telephones
Meini prawf dymunol
  • Knowledge of Telecare
  • Previous experience of order processing

Circumstances

Meini prawf dymunol
  • Driving licence with access to a vehicle for work

Qualifications

Meini prawf hanfodol
  • 5 GCSEs or equivalent

Skills

Meini prawf hanfodol
  • Excellent communication skills
  • Good Microsoft Word and Excel knowledge

Bathodynnau ardystio / achredu cyflogwyr

Positive about disabled peopleAge positiveMINTDisability confident employerEssex Family Friendly EmployersCare Leaver CovenantArmed Forces CovenantQNI

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Workforce Solutions
Teitl y swydd
Workforce Solutions
Cyfeiriad ebost
[email protected]
Rhif ffôn
0300 303 2692
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg