Job overview

We have an exciting opportunity here at Mid and South Essex Foundation Trust for you to join us as a Health care assistant on Cardiac and Medical Day Stay team .

We are looking for someone who can at all times maintain the dignity and respect of patients.

Maintain excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communications skills in accordance with the client group

Implement patient care plans as instructed by a Registered Nurse

Assist in the admission process by accurately recording patient’s demographic details

To assist patients with personal and oral hygiene as instructed and with eating and drinking

Monitoring and accurate recording of dietary and fluid intake appropriately reporting any abnormalities to the nurse in charge

Enable patients to access appropriate toilet facilities, collecting and disposing of body waste

Provide pressure area care to patients

Provide care to patients who are dying

Main duties of the job

You will maintain good levels of communication with the ward based nursing team and all other members of the multi-disciplinary team. 

Act in a courteous and appropriate manner with patients and relatives in line with trusts confidentiality policy 

Ensure when answering the phone, the trusts telephone protocol is followed. Ensure understanding of messages received and then given to the appropriate person i.e. ward manager/nurse in charge 

Relay telephone messages from relatives are correctly passed to patients. 

Be able to deliver a high standard of written communication 

Ensure during meal preparation, any special dietary needs are followed.

Provide advice and information tactfully and with empathy to patients who at times may be upset and angry and reassure worried patients.

Enter routine data on to the patient administration system

Restock ward areas as required, identifying shortages and placing requisitions onto the efinancials system. Supporting the Ward manager and deputies to procure in a timely and cost effective manner.

Ensure clean utility/clinical store is kept tidy informing nursing staff of any problems with stock levels. Liaise with distribution as directed by Team Leader or senior nurse in charge

Report faulty/broken/defective equipment to the trust helpdesk or appropriate person or team.

Working for our organisation

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a ‘one workforce’ cross system approach to the onboarding, induction, education, and experience of Healthcare Assistants.

Successful candidates to this role will be able to access the additional support provided by the HCA Academy following their induction with MSEFT. This includes development opportunities, pastoral support, staff rewards and access to HCA exclusive resources such as HCA App.