Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

• Prepare the rotas in advance to ensure all shifts are covered. (Including the booking of A/L cover) 
• Ensure stock rotation of cleaning products and linens. 
• Ensure ordering is up to date and stock levels are maintained. 
• Provide monthly 1-1 support meetings for the housekeepers in your team. 
• Raise any issues with the above points directly with the Soft Services Manager. 
• Cleaning to include toilets, bathrooms, administration areas, care areas, accommodation areas and reception areas.   
• Dusting, cleaning, washing/ironing, cleaning at higher levels/ vacuuming.  
• Some lifting and moving of furniture and equipment will be required. 
• Maintain cleaning standards following the cleaning schedule applicable to the area of work. 
• Use the correct cleaning products and equipment for the job and report any deterioration in standards and health hazards.  
• Ensure that all floor surfaces, furniture, fixtures, fittings, and equipment are cleaned in the relevant manner. 
• Carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently. 
• Check daily and replenish disposables as and when required. 
• Ensure that the Hospice is always safe and tidy (e.g., move clutter, tidy areas etc) 
• To support the cleaning at other sites as required.             
• To take part in any deep cleaning required throughout the organisation. 
• Report any maintenance requirements or any equipment that is defective on the Hospice reporting system. 
• Dispose of waste in accordance with the Hospice Waste Management Policy. 
• To foster a good working relationship with trustees, employees, patients, and visitors. 
• Communicate with patients and family in a polite and courteous manner. 
• Utilising your communication skills, build and maintain a large team of housekeeping volunteers for each site ensuring that volunteer management and compliance is maintained at the highest level to minimise turnover of volunteers. 
• To participate in annual appraisal process including monthly 1-1 meetings 
• To be prepared to develop skills and competencies to meet the demands of the role as it evolves over time. 
• To identify own on-going educational needs and discuss with your Line Manager to achieve those development needs. 
• To always conduct oneself in a professional manner. 
• To advise your line manager on any additional or excess resource requirements