Job overview

To work part of small team in the Outpatients Departments at Stroud and Vale community Hospitals Team working under supervision of Qualified staff is essential to support Consultants and clinicians, covering wide variety of disciplines undertaken in this Department. To support the team and staff with day to day running of services at both Hospitals. You will need to undertake key roles identified by Manager for smooth running of dept. On occasions staff can be allocated work in other departments after training.

The role of the Healthcare assistant is to support the Registered Nurses and Senior Sister in the provision of superior health care services which is caring and supportive to the individual, their families, carers and the community.

•       Responsible for the safe use, inspection, maintenance and security of all goods and equipment, ensuring appropriate stock levels are always maintained.

•         Work within guidance generated by risk assessments for themselves, patients and the working environment to contribute to the management of risks in line with Trust Policy.

•         Implement and conform to Trust and Departmental Infection Control policies and procedures.

•         Currently working hours are from 8 am to 6.30 Monday to Fridays no Bank holidays or weekends

Some flexibility at short notice can occur due to nature of OPD activities and service delivery to meet our client’s request. 

Main duties of the job

• To Participate in the smooth running of clinics within OPD department on day-to-day basis
• Responsible for working with colleague, mangers to provide a safe and welcoming environment for patients and Staff
• To adhere to Trust policies and procedures and employment Law
• Communication effectively within team, with our patients and wider service users
• To maintain good, documented records, electronically or written, to ensure safety of information and storage as covered in Trust Polices
• To use equipment safety and appropriately once training completed.
• To be trained in the trust and departmental Moving and Handling requirements
• To have awareness of waste management, disposal universal precautions health and safety and infection control policies

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.