Job overview

Main duties of the job

• Lead and coordinate daily domestic operations across the HHCS managed areas, ensuring appropriate allocation of resources and maintaining service continuity across designated areas.
• Manage, develop and support the domestic team to deliver safe, compliant and high-quality cleaning services in line with Trust standards, policies and performance targets.
• Monitor service quality through audits, inspections and performance reporting to achieve agreed KPIs and standards.
• Oversee specialist cleaning programmes, ensuring effective planning, delivery and record keeping.
• Develop strong working relationships with wards, departments and key stakeholders to support operational requirements and continuous service improvement.
• Ensure effective workforce management through rota planning, attendance monitoring, recruitment support, performance management, appraisals and staff development.
• Oversee stock control, resource allocation and the timely reporting and resolution of maintenance, equipment and service-related issues.
• Maintain accurate operational records and management information, ensuring compliance with Trust procedures, governance requirements and statutory obligations.
• Promote a culture of safety, quality, accountability and continuous improvement, ensuring services contribute positively to patient experience, infection prevention and staff wellbeing.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital.

The post holder will be employed by Hampshire Hospitals Contract Services Ltd. (HHCS) a wholly owned subsidiary of Hampshire Hospitals NHS Foundation Trust (HHFT). HHCS currently owns and operates several buildings and services within and on behalf of HHFT and is expanding with several new buildings opened and taken over in the past year. 

 Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.

Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.

Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.

Important Information About Your Application

Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.

Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.

English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.

Pre-Employment Checks and Probation

Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.

Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.