Job overview

Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation. Our Trust is one of a new generation of community health service Trusts in the NHS. We are responsible for delivering a wide range of community health services across Hertfordshire. Our services are well established and we have built up a proud reputation for quality and excellence thanks to the hard work and dedication of our staff. Our vision is to become a leading light in the provision of innovative programmes of care which maintain and improve the health and wellbeing of the people of Hertfordshire and other areas served by the Trust. 

Mon, Weds, Fri 1.15pm-5pm (11 hours) with flexibility to cover additional/alternative hours on occasions

Main duties of the job

Reception is the first point of contact for patients, service users, visitors and professionals accessing Hertfordshire Community NHS Trust services. The post holder will provide a high standard of reception and administrative support, working closely with clinical, administrative and operational colleagues to ensure the smooth and efficient running of services and facilities.

The role requires use of Trust systems including SystmOne, room booking system and other systems as required, alongside effective use of Microsoft Office applications. Receptionists are expected to work flexibly across HCT reception sites to cover annual leave, sickness and service need, and to contribute to a consistent, welcoming and professional experience across the organisation.

Working for our organisation

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information:  https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work 
You need to apply before the interview takes place.