Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 812-26-FP-LA
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Abel Smith House
- Town
- Stevenage
- Salary
- £28,392 - £31,157 per annum pro rata
- Salary period
- Yearly
- Closing
- 23/04/2026 23:59
- Interview date
- 01/05/2026
Employer heading
Locality Administrator
NHS AfC: Band 4
Job overview
We are seeking a compassionate, organised and adaptable individual to provide a comprehensive, confidential and high-quality secretarial and administrative service to the 0–19 Service. The post holder will be responsible for supporting the smooth and effective running of administrative systems and office processes, ensuring the service operates efficiently and effectively.
The role involves managing databases and spreadsheets, maintaining accurate records, coordinating meetings and producing minutes, and supporting the PHN 0–19 Team with a wide range of administrative and workforce-related tasks. The post holder will play an active role within the team, using initiative and sound judgement to prioritise a busy workload and respond flexibly to changing demands.
In addition, the role supports recruitment and retention processes, maintains staff information, and coordinates information for senior management meetings. A high level of IT competency, strong organisational skills and the ability to handle sensitive information with discretion are essential to this role.
*Proposed interview date: 1st May 2026*
Main duties of the job
- Good administrative and secretarial skills, with the ability to provide a high-quality and confidential service
- Strong organisational skills and the ability to manage and prioritise a busy workload
- Good IT skills, particularly in Microsoft Word, Excel and PowerPoint
- Ability to accurately input, maintain and manage data, databases and spreadsheets. Experience of organising meetings and taking clear and accurate minutes
- Good written communication skills, including drafting emails, letters and reports
- Confident communication skills, with the ability to work with staff at all levels
- Experience of diary management and arranging meetings
- Ability to work using own initiative and respond to queries and problems effectively
- Good attention to detail and accuracy
- Ability to handle sensitive information and maintain confidentiality at all times
- Experience supporting recruitment processes and maintaining staff records (or willingness to learn)
- Ability to monitor stock levels and ensure resources are available when needed
- Flexible, approachable and able to work effectively as part of a team
Working for our organisation
- A big thank you for considering joining us at Hertfordshire Community NHS Trust
- You’ll find it a great place to work with many benefits offered to you as a member of our staff
- We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
- Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
- We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
- We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
- You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
Detailed job description and main responsibilities
Please see attached job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Person specification
Qualifications and training
Essential criteria
- NVQ level 3 in Business Studies or Administration or equivalent knowledge or experience.
- GCSE English and Maths (or equivalent)
- RSA III (or equivalent)
Experience and knowledge
Essential criteria
- Previous Secretarial / Administrative Experience
- Advanced knowledge of Microsoft Office Applications, including Outlook, Word, Excel and Powerpoint
- Experience of working within a team
Skills and personal qualities
Essential criteria
- Excellent written and verbal communication skills
- Flexible and adaptable approach to work
- Able to work on a variety of tasks with deadlines at any one time with minimum of supervision
- Communicate sensitive and confidential issues in an appropriate manner
- Organised and able to prioritise workload
Other requirements
Essential criteria
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Fiona Petty
- Job title
- Community Service Lead
- Email address
- [email protected]
- Telephone number
- 07789932861
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