Job summary
- Main area
- Skin Health Service Healthcare Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 812-25-GP-SK-HCA002
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- QVM Hospital
- Town
- Welwyn
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 26/04/2026 23:59
- Interview date
- 04/05/2026
Employer heading
Skin Health Healthcare Assistant
Band 3
Job overview
To assist and support the delivery of Minor Operations and Dermatology clinics within the Skin Health service under direction of the Skin Health doctors, and run clinics independently to deliver protocolised treatment under the direction of the Skin Health Service co-ordinator
*Proposed interview date: 4th May 2026*
Main duties of the job
o To communicate effectively with clinicians, the service coordinator, HCAs, the service lead and the administrative team in the Adult referral hub
o To undertake preparation for Minor Operations, setting up clinics and equipment in treatment consulting rooms
o To attend Minor Operations and assist in the preparation of patients for investigations and procedures as directed by clinicians
o To assist in the collection of specimens from lesions and biopsies, labelling and delivering specimens
o To apply simple post-operative dressings and pressure dressings
o To provide non-clinical advice, information and guidance to patients in relation to interventions and treatments.
o To order stock for Dermatology and Minor Operation clinics and undertake stock control
o To comment on Standard Operational Procedures relevant to the role and propose changes to working practices for own working area.
o To work under the direction of the service coordinator
o To be able to concentrate at the computer for long periods, with interruptions during tasks in which accuracy is of high importance.
o To be able to work under pressure.
o To be able to prioritise workload effectively.
o To be able to deal with urgent/unpredictable issues appropriately.
Working for our organisation
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
Detailed job description and main responsibilities
Main Duties as above, including:
To download histology results, arrange urgent results appointments and flag MDT alerts to the lead clinician when patients with cancer (etc) need to be passed to E&NHT
Occasional exposure to calls from patients who may be depressed, emotional, anxious, angry and stressed.
o May be exposed to upsetting information and circumstances.
o To be aware of issues of safeguarding and ensure that appropriate advice is sought, knowing how to escalate concerns when required.
o To be present in the role of formal chaperone when patients are undergoing intimate examinations.
o Will be exposed to bodily fluids and ensure they are disposed of within Trust Policy.
o Will be required to carry clinical and other equipment, using light to moderate effort when necessary.
Please see attached job description for further details
Person specification
Qualifications & Skills
Essential criteria
- NVQ3 in Health and Social Care or equivalent
- To be able to work on own initiative
- To be adept at problem-solving
- To be able to prioritise tasks and respond appropriately to changing requirements.
- To be computer and IT literate
- To be empathetic towards distressed and anxious patients
- Staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).
Desirable criteria
- To be able to function well within a team comprised of a range of staff (clinicians, admin, receptionists, HCAs, leads and coordinators
- To have knowledge of SystmOne
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Clare Comer
- Job title
- Skin Health Service Co-ordinator
- Email address
- [email protected]
- Telephone number
- 07787861874
- Additional information
Gillian Porter
07785922685
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