Job summary
- Main area
- Pathology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 252-7175848
- Employer
- Dartford and Gravesham NHS Trust
- Employer type
- NHS
- Site
- Medway Maritime Hospital
- Town
- Gillingham
- Salary
- £25,883 - £26,958 per annum
- Salary period
- Yearly
- Closing
- 17/07/2025 23:59
Employer heading

Medical Laboratory Assistant (Medway)
NHS AfC: Band 3
Job overview
We are seeking a reliable and detail-oriented Medical Laboratory Assistant to support our UKAS accredited department by carrying out a range of routine pre- and post-analytical tasks across various areas including the urgent bench, referrals, miscellaneous, Histology, and routine blood sciences. Full training will be provided, so no degree is required. The ideal candidate will have demonstrable experience in a customer service environment, be computer literate with good keyboard skills, and have strong attention to detail. Flexibility to work shifts in a 24/7 service is essential. This is an excellent opportunity to join a quality-driven team and contribute to vital healthcare services.
This position will not be supported for visa sponsorship. All applicants are expected to have valid right to work document to work in the UK when applying for this position.
Please note, this post will close earlier than the given closing date once a sufficient number of applications are received.
Main duties of the job
The post holder will work within a variety of different areas within the department including the urgent bench, referrals, miscellaneous, Histology and routine blood sciences.
The successful candidate should have demonstrable experience within a customer service environment and/or demonstrable and relevant laboratory experience. Computer literate, good keyboard skills and attention to detail are essential.
The candidate must be fully flexible and able to fulfil the 24-7 service and shift requirements.
The role will involve various tasks including checking patient demographics, inputting and retrieving patient data, sample handling, answering the telephone and dealing with members of the general public as well as other health care professionals.
As part of a busy team, you will carry out a range of routine pre and post-analytical tasks to support service delivery. You will also be expected to perform quality tasks to help maintain the status of our UKAS accredited department.
Sample Reception
Central Specimen Reception is the front line of Pathology; the successful applicant will be responsible for any sample that comes into Pathology, ensuring that the sample is handled effectively so that clinicians receive fast, accurate results for their patients.
Ensuring that samples that require referral are separated and stored appropriately, prior to referring the samples to various hospitals around the country.
Working for our organisation
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Detailed job description and main responsibilities
General responsibilities
Clinical Responsibilities
Managerial responsibilities
Professional responsibilities
Education and development responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description.
Person specification
EDUCATION AND TRAINING
Essential criteria
- GCSE's including English Language, Mathematics and a science subject
- Computer literate and good keyboard skills
- NVQ Level 3 or equivalent level plus theoretical or applied training to diploma equivalent level of experience
Desirable criteria
- Willingness to undertake further training as required by the role
KNOWLEDGE
Essential criteria
- Basic knowledge of biomedical procedures
- Ability to multitask
- Knowledge and understanding of CSR functions
Desirable criteria
- Familiar with other IT Databases and laboratory IT systems
EXPERIENCE
Essential criteria
- Previous experience in healthcare provision or customer service
- Achieving targets within a specified timeframe
Desirable criteria
- Knowledge of departmental equipment and methods within pathology services and CSR
PERSONAL ATTRIBUTES
Essential criteria
- Good attention to detail
- Well developed concentration skills
- Ability to work accurately under pressure
- Resilience and calm
- Flexible and able to adapt and react positively to change
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Rachel Tremain
- Job title
- Central Specimen Reception Manager
- Email address
- [email protected]
- Telephone number
- 01322 428100
- Additional information
-
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