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Job summary

Main area
Nursing
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
813-239-0326
Employer
Medway Community Healthcare CIC
Employer type
NHS
Site
MCH House
Town
Gillingham
Salary
£27,485 - £30,162 per annum (dependant on NHS experience)
Salary period
Yearly
Closing
18/03/2026 23:59

Employer heading

Medway Community Healthcare CIC logo

Diabetes support worker

Band 4

Do you want to be part of an award winning and dynamic social enterprise that:

  • is renowned for providing high quality care and is ranked ‘Good’ by the CQC;
  • is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
  • is friendly, ambitious, welcomes innovation and rewards excellence;
  • offers superior benefits; everything you get in the NHS and more;
  • and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?

Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you.

Job overview

 

·        Are you currently working within health or social care and want a new challenge to develop your experience and be part of transforming local care for Medway?

·        Do you have a desire to work alongside the diabetes team in the community to improve diabetes care?

·        Are you dynamic, proactive and thrive to make a difference?

·        Do you hold a full driving licence?

If you answered yes, we’ve got the perfect role for you!

We are looking for a diabetes support worker  to work as part of the community diabetes specialist team, supporting community nursing teams and working alongside other healthcare professionals to improve diabetes care.

-        The community diabetes team work to support and improve outcomes for those living with all types of diabetes. 

-        We see patients in their homes, care homes and in clinical settings, as well as a via telephone calls.

-        The community diabetes team also provide structured education to patients, as well as healthcare professionals delivering care to those with diabetes. 

-        The community diabetes team liaises closely with the local hospitals, GPs, care homes and other health care professionals via post, email and telephone. 

 

 

Main duties of the job

To work with the multidisciplinary teams (specialist diabetes team and community nursing teams) to provide a standard of care to patients with diabetes.

Undertaking annual diabetes reviews within people’s homes, which will involve simple nursing procedures under the direction of the community diabetes specialist team:

  • Blood glucose testing
  • Phlebotomy (HbA1c, kidney function, cholesterol levels)
  • Baseline observations (blood pressure, heart rate, temperature, oxygen saturations, height, weight)
  • FreeStyle Libre education, application, and data collection
  • Insulin administration
  • Diabetes foot assessment
  • Insulin education and delegation

In accordance with delegated tasks; organise own workload, contact patients via telephone to arrange appointments – ensuring family members are available where necessary, contact care-home/care-agencies to schedule annual training dates.

Maintain accurate, legible and up-to-date records on all patients in accordance with Diabetes and Community Nursing services, as well as organisation policies and procedures.

Work with Community Nursing and Neighbourhood Nursing teams to support those patients with diabetes who may not be under the specialist diabetes service but need support with reviews and insulin administration.

To work alongside patients and their families to promote independence following hospital discharge, or a new request from the GP to commence insulin.

 

 

Working for our organisation

So what else?

·       This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.

·       We encourage staff to get involved in exploring new ways of working and service development.

·       We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.

·       You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

·       Informal visits can be arranged on request.

·       We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.

 

MCH is considering merging with Kent Community Health Foundation Trust (KCHFT). If the merger goes ahead, the proposed transfer date is 30th September 2026 and this role will be subject to TUPE transfer to KCHFT.

·       

 

Detailed job description and main responsibilities

Role requirement and person specification

 

Criteria

Essential

Desirable

Qualifications, training, knowledge and experience

  • NVQ Level 3
  • Minimum 2 years experience working within Diabetes. 
  • Minimum 2 years experience working in a community setting
  • Experience in delivering structured education in a group setting
  • Demonstration of personal and professional development
  • Evidence of ongoing professional Development
  • Willingness to undertake ongoing professional development
  • Insulin administration or a desire to complete this competency

 

Communication skills

  • Provide and receive routine information requiring tact or persuasive skills.
  • Provide advice, instruction or training to groups, e.g patients/ colleagues / students/ families.
  • Can communicate information regarding the patient’s medical condition and individualised treatment programmes in an easy to understand, reassuring way, enabling and motivating where necessary, this includes the patient, family and carers.
  • Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.
  • Working collaboratively with other team members, colleagues, and services

 

 

Skills and Abilities

  • Experience of delivering training and education to groups (including patients and other professionals)
  • Experience of audits and spreadsheets
  • Exercise personal responsibility and work independently within defined parameters of practice.
  • Ensure that only those activities for which competence has been achieved are undertaken without supervision and that recognition is given to the impact and consequences of practising outside capability.
  • Evidence of excellent organisational skills
  • Good verbal and written skills
  • Self motivating and able to work unsupervised
  • Advanced Problem-solving skills (IT skills)

Planning and organisational skills

  • Plan and manage competing demands of job role. 
  • Work in an effective and organised manner demonstrating excellent time management and organisational skills to effectively deliver person-centred care for an allocated group of individuals.
  • Deliver effective care following treatment plans determined by the Registered Nurse or registered care professional and provide feedback on progress against the plans

 

 

Full JD is in the attachments 

Person specification

Qualifications

Essential criteria
  • Nursing associate qualification
  • Qualified to deliver type 2 diabetes structured education
  • Experience in delivering diabetes education to health and social care staff
Desirable criteria
  • Diabetes continuous practice development

Experience

Essential criteria
  • Minimum 2 years experience in diabetes
  • Minimum 2 years experience in a community setting
  • Experience in annual diabetes reviews
Desirable criteria
  • Evidence of managing caseloads
  • Evidence of partaking in audits

MCH values

Essential criteria
  • Demonstrates all three MCH values

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoCare quality commission - GoodDisability confident committedStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Stacey Burbridge
Job title
Diabetes Clinical Lead
Email address
[email protected]

If you have problems applying, contact

Address
MCH House
Bailey Drive
Gillingham Business Park
Gillingham
ME8 0PZ
Telephone
07796182085
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