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Job summary

Main area
Pathology
Grade
Band 5
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
359-7558055-T1-A
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
Maidstone
Town
Maidstone
Salary
£31,049 - £37,796 per annum pro rata
Salary period
Yearly
Closing
11/12/2025 23:59

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

IT Technical Support (Haematology & Blood Transfusion) - ICS Only

Band 5

Job overview

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

The Pathology, Haematology & Blood Transfusion departments are looking for a motivated, methodical individual with a keen interest in IT to join their team on a 12-month secondment supporting the Kent & Medway STP's new Laboratory Information System (LIMS) project.   Applicants must have laboratory experience and ideally would have used Telepath and other MTW clinical systems.

Main duties of the job

The successful applicant will be responsible for all technical aspects of the different areas within Pathology. This includes planning, monitoring and quality assurance activities in Pathology IT as well as support, documentation and other duties as advised by the Haematology and Blood Transfusion Transformational Leads. Maintaining a good working relationship with both internal and external end users, including ICBs, GPs, community services, other trusts, and third-party suppliers, will be a key element in this role.

The successful candidate will have experience in providing high-level troubleshooting of IT systems associated with the different areas of Pathology and be conversant with the technologies and methodologies specific to the various sections across all of Pathology.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. 

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level.

Person specification

Qualifications

Essential criteria
  • BTEC or equivalent
  • Relevant professional qualification (e.g. MCSA/ IT related GNVQ)
Desirable criteria
  • Degree in Science or equivalent IT qualification

Experience/Knowledge

Essential criteria
  • A good working knowledge of the computing needs of all disciplines within a Pathology directorate and I.T. issues involved
  • Experience of using complex clinical computer systems, in the pathology setting, with a strong understanding of the principles of computer system validation.
  • Understanding of information security and governance.
Desirable criteria
  • Experience of working in Pathology Laboratory

Skills

Essential criteria
  • Capacity to develop relevant information to assist with decision making process.
  • Ability to present information logically and concisely and with impact, both verbally and in writing.
  • Excellence computing skills using spreadsheet and database packages
  • Ability to communicate effectively verbally and in writing with a wide range of health care professionals within both the acute Trust and primary care
  • Excellent data presentation skills.
  • Ability to work on own initiative with sound decision making.
Desirable criteria
  • Knowledge of Structures Query Language would be beneficial.

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveStep into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantRoyal College of Anaesthetists AccreditedNHS England Bronze Award

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ketkee Kothadia
Job title
Head BMS Haematology
Email address
[email protected]
Telephone number
01622 228898
Additional information

Wendy Bonnert (Head BMS Blood Transfusion) - [email protected] / 01622 228544

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