Job summary
- Main area
- Staff Bank
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working - 0 hours per week (Various hours available as this is ad hoc work)
- Job ref
- 359-7023800-T4
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Maidstone & Tunbridge Wells Hospitals
- Town
- Maidstone
- Salary
- £14 per hour (including 12.5% WTD payment)
- Salary period
- Hourly
- Closing
- 19/05/2025 23:59
- Interview date
- 05/06/2025
Employer heading
Bank Healthcare Support Worker
Band 3
Job overview
Maidstone and Tunbridge Wells NHS Trust is delighted to offer exciting opportunities for compassionate and skilled individuals to join our dedicated nursing teams as Healthcare Support Workers (HCSWs).
We have vacancies across our Tunbridge Wells Site, with a key focus on recruiting into the following departments:
• A&E – Fast-paced emergency care
• Acute Medical Unit – Acute medical stabilisation
• Ward 2A (Care of the Elderly) – Specialised geriatric care
These roles offer exciting opportunities to work in dynamic and rewarding environments. If you have experience or a passion for any of these areas, please highlight this in your supporting statement.
We welcome applications from individuals who:
• Are committed to delivering high-quality patient care
• Have a minimum of two years’ acute healthcare experience and are ready to hit the ground running
• Hold a nationally approved Care Certificate obtained in a healthcare setting
As a Healthcare Support Worker, you will play a vital role in providing exceptional patient care, supporting our nursing teams, and making a real difference to the lives of those we care for.
Please Note
• This is a face-to-face event
• Walk-in applications will not be accepted on the day.
Main duties of the job
Healthcare Support Workers play a vital role in delivering frontline patient care. Key responsibilities include:
• Assisting with essential patient care, ensuring comfort and dignity
• Monitoring and recording vital signs
• Providing urinary catheter care and specimen collection
• Supporting the wider clinical team in delivering high standards of care
This role provides an excellent foundation for those aspiring to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS.
Why Join Us?
• Be part of a supportive, inclusive, and diverse team that upholds the Trust’s core PRIDE values.
• Benefit from professional development opportunities and career progression pathways.
• Gain hands-on experience in a dynamic healthcare environment.
• [Hear directly from our team in this video.](HCSW recruitment MTW - YouTube)
Application Guidance
To apply, please ensure your supporting statement includes:
• Your understanding of the importance of Healthcare Support Workers in delivering patient care
• The personal qualities and skills you bring to the role
• A full employment and education history
If you are committed to delivering high-quality care and are eager to build a career in healthcare, we encourage you to apply and become part of our dedicated team.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level (Enhanced level now includes regulated checks against vulnerable adults and children).
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Following your corporate induction you will be expected to attend the Trust’s Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if you have any issues: [email protected]), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.
Person specification
Qualifications
Essential criteria
- Hold a nationally approved Care Certificate – this must have been obtained in a healthcare setting
Desirable criteria
- Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 – C/4.
Experience
Essential criteria
- Experience of dealing with the public
- Experience of working in a caring environment, either in health, social or voluntary services
Skills
Essential criteria
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Good interpersonal skills.
- Basic information and communications technology (ICT) skills.
- Can demonstrate practical skills to others.
- Able to deliver patient care under the indirect supervision of the Registered Nurse
- Able to deal with the public in person and on the telephone
- Able to support and reassure patients and their families/carers.
- Able to follow instructions and complete assigned tasks.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emma Keer
- Job title
- Staff Bank Booking Officer
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