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Job summary

Main area
MEC
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (late shifts and early shifts)
Job ref
435-S045-26
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
royal Blackburn Hospital
Town
Blackburn
Salary
£24,465 per annum
Salary period
Yearly
Closing
01/04/2026 08:00

Employer heading

East Lancashire Hospitals NHS Trust logo

Ward Clerk - C14A

NHS AfC: Band 2

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

An exciting opportunity has arisen to work on C14a as a ward clerk.  The unit is a 17 bedded unit that admits  acute surgical  patients direct to the ward.

The post holder will work jointly with another ward clerk and will provide clerical and administrative support to nursing and medical staff in the ward area.  They will ensure the efficient management of patients medical records and deal with telephone calls, dealing with any queries where possible.

The job is for 37.5  hours working both early and late shifts Monday-Friday 

Main duties of the job

The candidate  will be required to have the following:

  • Some clerical experience
  • Some IT skills
  • Basic numeracy and literacy skills
  • Clear and accurate written, verbal communication skills
  • Effective listening
  • Provide reasonable flexibility in terms of hours worked, willing to adapt to the changing needs of the service
  • Ability to work in a team and be supportive of team members
  • Have a friendly and caring manner
  • Ability to use own initiative and work without close supervision
  • Treat information in a confidential manner

 

 

Working for our organisation

To act at all times in a manner that upholds the trust values working as part of the ward team to ensure that patients and relatives receive Safe, Personal and Effective care 

Detailed job description and main responsibilities

 1.Assist in the reception of patients and relatives to the unit

2.Clerical duties associated with the admission, transfer and discharge of patients.

3.Enter patient information on a computerised system and obtain relevant electronic wristband and patient identification labels

4.Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.

5.Ensure case notes are efficiently maintained, including filing episodic clinical and nursing notes, filing investigation reports and then send for coding.

 6. Work closely with the ward coordinator and assist in booking of scans both inpatient and outpatient. Also including making follow-up appointments for patients when necessary.

7.Communicate and consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, and Ambulance service.

8.Collect and distribute mail for patients and staff.

9.General office duties e.g., filing photocopying, use of facsimile and errands

Person specification

Attainments

Essential criteria
  • Clerical experience
  • Computer skills, basic literacy and numeracy

Special aptitudes

Essential criteria
  • Clear and accurate written/verbal communication and effective listening skills.
  • Provide reasonable terms of hours worked, including weekends. Willing to adapt to the changing needs of the service.
  • Demonstrate a friendly and caring manner
  • Proven ability to work in a team, be supportive of team members.
  • Proven ability to take on board new ideas, skills and knowledge.
  • Proven ability to use own initiative and work without close supervision.
  • Maintain confidentiality at all times

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
kim edmondson
Job title
Ward Manager
Email address
[email protected]
Telephone number
01254 735212
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